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The plumber that visited my residence first looked a bit sketchy. His prices were also high. I spoke to the service manager, and he promptly solved my problem. Another technician arrived shortly. He was able to diagnose and repair the plumbing concern efficiently. The pricing of the services was also affordable. I really appreciate that the company took the time to make things right.
Bryan Graves has been in the plumbing and drain cleaning industry since 1989, starting as a service technician. He served as Vice President to the CEO until 2006, which is when he started his own business, Preferred Plumbing & Drain. For the past 19 years, he has kept a 97% customer satisfaction rating by making sure every customer of Preferred Plumbing & Drain is happy enough to recommend us to others. When Bryan is not working, he enjoys spending time with his family, going boating, and watching sports.