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Loomis has a special feeling that is hard to find anywhere else in Placer County. It is a town built on family, history, and a slower pace of life. From the historic fruit-packing sheds downtown to the large, open properties along King Road and Laird Road, Loomis is proud of its motto: “A small town is a family.”
Life here is all about community. Families spend their Friday nights cheering at Del Oro High School football games, shopping at local patches in the fall, or hanging out at the station plaza downtown. It is the kind of neighborhood where people know each other and enjoy spending time together, and horses are a common sight along the country lanes. Loomis is a beautiful place to live, and we are proud to help keep its local homes and businesses running perfectly.
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Amber Williams33 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing is my go to. They always get the job done in a timely manner and the cost is reasonable. They came today and installed a new bathroom faucet for me.+0Posted on Google![]()
Aidan Sadeghian49 days agoTrustindex verifies that the original source of the review is Google.
Had an amazing experience with the technician Brendan (Tech #47) today, he was extremely thorough and respectful. We had an issue with our toilet leaking water down near the base and had already had one technician come out and look at it/replace the wax ring and attempt to resolve the issue. Unfortunately, the previous technician was not able to identify the issue and left without any reconciliation. This time around however, Brendan showed up while we weren’t home and was able to quickly identify the underlying issue and fix all the problems. He found out what had initially caused the water leak which turned out to be some cracked pipes within the wall! On top of that he replaced all necessary parts with the “better” alternative and brought our plumbing back to its functional state. Brendan was an extremely respectful and easy going gentleman and we are glad that he was as the one dispatched to our call…. Would definitely recommend this technician, Brendan (Tech #47), to anyone looking for a thoughtful and thorough plumber with plenty of experience to deal with any problems you may face! Thanks Brendan!+0Posted on Google![]()
Clark Keen Denosta73 days agoTrustindex verifies that the original source of the review is Google.
Gabriel #40 fixed our plumbing problem quickly and professionally. He was knowledgeable, efficient, and made sure everything was working properly before he left. Highly recommend!+0Posted on Google![]()
Frank Gasparovic113 days agoTrustindex verifies that the original source of the review is Google.
We had an incredible experience today with a gentleman his name is Ahmon! She replaced a faulty, shower handle and had to swap out a cartridge! She gave us a very fair quote. He was very diligent very fast and how he worked and was very courteous and explained everything very patient with my questions.! we are so happy with the results! Please give Ahmon A RAISE! He is amazing!+3Posted on Google![]()
Hope Henderson143 days agoTrustindex verifies that the original source of the review is Google.
On 3/26, my kitchen sink line was not draining and my washing machine line started backing up as well. I called Preferred Plumbing & Drain and they sent out a technician the same day. My kitchen line was so backed up that the snake broke in my kitchen line. They sent another technician out to assist. They pulled the cable out very quickly. They went to the backyard clean out and as soon as they removed the cap it overflowed. They cleaned everything up, cleared the line and cleaned up the overflow mess. They were even telling my curious daughter what they were doing as well, it was very professional and thoughtful. On top of that, they fixed my water pressure in my kitchen as it was super low ever since my water heater was changed out by my neighbor. Special thanks to Darion #82 and Corben #96 for their professionalism and hard work!!+0Posted on Google![]()
Tommy Luong268 days agoTrustindex verifies that the original source of the review is Google.
I'd like to commend Christopher Tech #24 for their exceptional service in unclogging my sewer. The work was completed swiftly and efficiently within a remarkably short timeframe.+0Posted on Google![]()
Tamar Eichhorn1412 days agoTrustindex verifies that the original source of the review is Google.
I had a kitchen sink back up that started overflowing onto my counter. I was scared I was going to have to replace my garbage disposal as it was not assisting in the drainage of the water. Preferred Plumbing sent out Tony #74 to help and he found it to be a simple back up in my ptrap. He was able to fix my issue very quickly and cleaned up more than I could've imagined. Thank you Preferred Plumbing & Tony!! Highly recommend!+5Posted on Google![]()
Jim Hawck1837 days agoTrustindex verifies that the original source of the review is Google.
Prompt and professional service from the entire team hooking up a gas line to our outside firepit. I would definitely recommend for any plumbing needs.+0Posted on Google![]()
Isaiah Wolf2052 days agoTrustindex verifies that the original source of the review is Google.
They said: Cheating is a choice, not a mistake. Loyalty is a responsibility, not a choice. Quality service, on time, friendly staff, affordable.+0Posted on Google![]()
Franziska Goller3255 days agoTrustindex verifies that the original source of the review is Google.
Showed up on time to install new faucets in my bathrooms and showers..listened to my requests and very friendly, plumber worked with great attention to detail and cleaned up well after job was done, everything works without leaks and looks great!+0Posted on Google![]()
Michael1 days agoTrustindex verifies that the original source of the review is Google.
Gabriel just came out to my home to repair a kitchen drain. He needed to run a snake from the outside. Problem fixed. Gabriel is very knowledgeable and very personable. Very lucky to have himPosted on Google![]()
Nardo Nunez21 days agoTrustindex verifies that the original source of the review is Google.
I highly recommend Preferred Plumbing & Drain! They provided me with excellent customer service, a quick response, and a great resolution to the leak I was experiencing between my water main line and water meter. Rod was extremely professional, knowledgeable, and reassuring throughout the process. He made me feel confident that the issue would be taken care of, and they delivered exactly that. They also provided me with the lowest quote and most affordable pricing compared with the other options I looked into. The combination of great service, professionalism, responsiveness, and fair pricing was outstanding. Thank you to Rod and the Preferred Plumbing & Drain team for taking care of the problem! 5 stars all the way!Posted on Google![]()
timothy white28 days agoTrustindex verifies that the original source of the review is Google.
Tech 40 does a great jobPosted on Google![]()
sharlin0141 days agoTrustindex verifies that the original source of the review is Google.
Fast friendly professional service at a good price. We had Gabriel as our tech and couldn’t be happier with his service and demeanor. 5 stars all around.Posted on Google![]()
Ha Noei Kwong47 days agoTrustindex verifies that the original source of the review is Google.
Call for an emergency on the weekend Gabriel Garcia Tech #40 Was quick to diagnose my emergency issue. He was very professional and knowledgeable. I highly recommend him for your repairs!Posted on Google![]()
M. G.65 days agoTrustindex verifies that the original source of the review is Google.
Shower was backing up, scheduled an appointment. They came quickly and fixed the problem with a good price.Posted on Google![]()
Yarismel85 days agoTrustindex verifies that the original source of the review is Google.
Mike came and fixed the tub and toilet and cleaned up afterwards. Highly recommend!Posted on Google![]()
PETER COLON95 days agoTrustindex verifies that the original source of the review is Google.
My Service tech was so friendly and educational they fixed my issue in a timely manner thank you preferred!!!!Posted on Google![]()
Pedro Buell98 days agoTrustindex verifies that the original source of the review is Google.
I was very pleased with the service I received, my technician was on time, professional, and very informative when it came to my toilet repair. It was also friendly to my wallet.Posted on Google![]()
Lilly Carter98 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing and Drain is one of the best plumbing companies. The pricing is reasonable and their technicians show up on time. I would definitely recommend this plumbing company to my family and friends.Posted on Google![]()
justin wold114 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing is your one stop shop for all plumbing needs. A broken toilet, a leaky shower, a backed up sewer line…whatever it is they will knock it out with a cost effective, long term fix. Working with Herman one of the project managers takes all the pressure off of me while he handles the project with ease. Most definitely recommend!!Posted on Google![]()
Monica Chadwick (Mon)125 days agoTrustindex verifies that the original source of the review is Google.
Tech 79 did a great job with the sewage problem we had at night, thank you!Posted on Google![]()
rynomartin1128 days agoTrustindex verifies that the original source of the review is Google.
These guys can’t out quick and fixed a leak in my garage same day! Saved me a massive headache and were very professional.Posted on Google![]()
Lacie133 days agoTrustindex verifies that the original source of the review is Google.
I had a great experience with Malik (Tech #33) from Preferred Plumbing. He was fast, efficient, and extremely professional from start to finish. He quickly diagnosed the issue and handled everything with confidence and care. It’s clear he knows what he’s doing, and he made the whole process smooth and stress-free. I really appreciated his professionalism and would definitely recommend him to anyone needing plumbing services!Posted on Google![]()
Brian King133 days agoTrustindex verifies that the original source of the review is Google.
Provided great service and were very helpful in explaining different options for the work needed.Posted on Google![]()
John Sechrist138 days agoTrustindex verifies that the original source of the review is Google.
After extreme weather in April, 6 units suffered sewer trouble. I called Preferred, and as usual, my call was received by a human being around 10am Sunday April 12th. The dispatcher said a drain tech would be coming from Placerville and would be there around 12-1pm. Amari tech #83, arrived early, around 11-11:30am. He proceeded to hydro-jet and snake our cleanouts for the next 12 hours without any success. The next morning, Amari and Corben tech#96 showed up and proceeded to snake for what was another 12 hours , adding 3 -80 foot baskets to the machine from multiple cleanouts with no success. Around 5pm a high level tech, Josh #84 was sent to help. After more extreme snake work, around 10 pm, they finally seemed to hit something. This was so difficult, it took two tech's pulling on the cable at once to get it to to move 2 feet. The tech's took turns two at a time with vice grips locked on the cable for added grip. It was getting late, so they planned to return again in the morning. I have never seen men so dedicated to their profession and to resolving what was turning into a nightmare for our residents. Finally, on the third day the blockage was cleared. My hats off to the new property hero's at Preferred Plumbing and Drain. They also handled frustrated residents beautifully! Despite the problems our residents forced on them, they always remained polite, respectful, and non-confrontational. Always responding "we are doing all we can. We just want to get this finished". Thank you all for your perseverance, and taking stellar care of our residents, John Sechrist Espana East Villas MaintenancePosted on Google![]()
Trevon Revell147 days agoTrustindex verifies that the original source of the review is Google.
The service i received at my store today was amazing, they came in took care of a clog and a bad odor that stayed in the store. Big props to Jayson tech 16 team.Posted on Google![]()
Carlos Pineda221 days agoTrustindex verifies that the original source of the review is Google.
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Annette Bridges231 days agoTrustindex verifies that the original source of the review is Google.
I called to schedule an appt and they scheduled it for 2 days later. However, they called back a few minutes later and said one of their techs, Brenden, was free to come out within the hour. Fantastic! Brendan was knowledgeable, cleaned out the sink drain, and took the time to explain what he did to clear the drain and what to do to try and prevent future plugs. I also asked if he could tighten the loose faucets which he gladly did. I highly recommend PPD.Posted on Google![]()
Dounia Marzouk236 days agoTrustindex verifies that the original source of the review is Google.
Mohammad was very attentive and patient. He listened carefully and did everything possible to get the work done. Thank you so much for taking the time to help us over the weekend.Posted on Google![]()
Terry Simmons236 days agoTrustindex verifies that the original source of the review is Google.
Mohammad was awesome! Got here so fast! And did such a great job with the clogged pipes from the toilet and shower. And cleaned up the mess! Thank you! Highly recommend!Posted on Google![]()
Mike Barsan246 days agoTrustindex verifies that the original source of the review is Google.
Mohammed was very helpful. He did a great job. He was clean and fast. After the job he clean my kitchen better than it was before he arrived. Will definitely recommend him to my friends and family.Posted on Google![]()
Queen Phiphy.262 days agoTrustindex verifies that the original source of the review is Google.
I had an excellent experience with Preferred Plumbing and Drain from start to finish. The entire process was easy and well organised, with clear communication at every stage. Scheduling was flexible, which made everything much less stressful. A special shout out to Corben, who did the work. He was incredibly kind, professional, and respectful throughout the job. He took the time to explain the issue clearly, kept me informed as he worked, and made sure everything was done properly. His attention to detail and commitment to quality really stood out. The leak issue was solved efficiently and the workmanship was excellent. Corben went above and beyond to ensure the job was completed to a high standard, and his positive attitude made the whole experience even better. I highly recommend Preferred Plumbing and Drain, especially if you are lucky enough to have Corben handle your job. Outstanding service and great results.Posted on Google![]()
Annabell Lopez267 days agoTrustindex verifies that the original source of the review is Google.
Chris tec #24 was awesome, cleaned up after himself and got our store bathroom fixed. ThanksPosted on Google![]()
Yoana Herrera268 days agoTrustindex verifies that the original source of the review is Google.
Christopher #24, was great. All though I was not able to on site while he completed the work, the made sure that I felt involved and approved off additional work needed. Highly recommend.Posted on Google![]()
LAURIE WATSON268 days agoTrustindex verifies that the original source of the review is Google.
Quick response, Arthur and his crew did a great job, they were very friendly and explained the issue and how to fix it before he started. Highly recommend this company. Thank you Preferred Plumbing!!Posted on Google![]()
Sherry Jack269 days agoTrustindex verifies that the original source of the review is Google.
Christian came to my home and replaced one of my drain covers outback. He was very pleasant, helpful and did a good job. I would recommend his service in the future.Posted on Google![]()
Tiffani (Tiffani _norcal_realtor)283 days agoTrustindex verifies that the original source of the review is Google.
Kudos to Chris Chambers #24 who saw that we REALLY needed his help, told us he would not leave until the job was done, and actually followed through. That kind of effort and customer service should definitely be rewarded! Thank you!Posted on Google![]()
Devon Contreras301 days agoTrustindex verifies that the original source of the review is Google.
My guy Jason lifted a huge weight of my shoulders!!! Thank you my dawg. Muchisimas graciasPosted on Google![]()
Lukas Cortina314 days agoTrustindex verifies that the original source of the review is Google.
If you were to get any tech please ask for Dajahn Evans #87, he is very knowledgeable, charismatic, and effective. He helped me with a headache of a problem with my kitchen sink! Thank you so much Dajahn for everything!Posted on Google![]()
Kenneth Irwin317 days agoTrustindex verifies that the original source of the review is Google.
Outstanding work, tricky issue that they were able to manage and resolve. They fixed a leak I was dealing with though. I’d recommend them.Posted on Google![]()
Diane Bryant321 days agoTrustindex verifies that the original source of the review is Google.
Leaky water heater was resolved by Anthony. Amazing customer service, very polite. Fast, got the matter resolved for me.Posted on Google![]()
Howard Jones323 days agoTrustindex verifies that the original source of the review is Google.
I had them come out to do a garbage disposal replacement. And swipe out the clear gunk that was around my sink. I had no idea on how to do that, but they took care of the issue quickly for me. Thank you!Posted on Google![]()
A Google User323 days agoTrustindex verifies that the original source of the review is Google.
Solved an issue with our pipes. Excellent service from start to finish. They came out at around 430pm, and just left here at 5:25. The problem was fixed pretty quickly, they were reasonably priced and did a great job. I'd hire them again!!Posted on Google![]()
Kay MC327 days agoTrustindex verifies that the original source of the review is Google.
I had a leaking pipe late at night, and Preferred Plumbing & Drain came out within the hour. It's Sunday now, but they came out yesterday evening (Saturday evening), which was a huge plus! The technician was professional, quick, and explained everything clearly. The price was fair for an emergency call. Highly recommend!Posted on Google![]()
Amy Suggs330 days agoTrustindex verifies that the original source of the review is Google.
Had guests coming over and suddenly no hot water. Preferred Plumbing came out same day and fixed the issue with our water heater. Our tech was Elijah #25. Super friendly and very reasonable pricing. Thank you.Posted on Google![]()
Phuong Trujillo332 days agoTrustindex verifies that the original source of the review is Google.
I’ve used Preferred Plumbing a few times now, once for a clogged kitchen drain and once for water heater repair. Every time, their team has been courteous, efficient, and just very experienced. You can tell they care about their work.Posted on Google![]()
Efrin Verner332 days agoTrustindex verifies that the original source of the review is Google.
I hired these guys to help with a commercial plumbing issue I was dealing with. Our restaurant was having a problem, called around and they came right out. Fernando was able to help resolve the problem in no time. I felt he was very experienced and knew exactly how to resolve the matter. This was my first time using this company, I’ll be sure to keep their info and use them again. Thank youPosted on Google![]()
Yoana Herrera353 days agoTrustindex verifies that the original source of the review is Google.
Elijah #25 was friendly and knowledgeable!Posted on Google![]()
ernest ching360 days agoTrustindex verifies that the original source of the review is Google.
Fernando (#16) installed a new garbage disposal and a flexible kitchen faucet for us. His work was thorough and done surprisingly quickly. Everything is operating great!Posted on Google![]()
Debra M. McFarland364 days agoTrustindex verifies that the original source of the review is Google.
My property management office contacted Preferred Plumbing late Thursday afternoon, I received confirmation soon after that the Plumbing Technician would arrive between 11:00am and 1:00pm on Friday, the next day. The Technician, Freddie arrived as scheduled. He identified himself and stated the nature of the repair order. Freddie was very knowledgeable, professional, respectful and mindful of my property. Once he determined and confirmed the issue, he communicated to me approximately how long the repair would take and exactly what he needed to do. Freddie thoroughly resolved the issue preventing future issues regarding the service call. Freddie provided a complete cleanup of his work. Freddie provided exemplary service and is a great representative for the company. I followed up with upper management and recommended they contact Preferred Plumbing in future issues in the complex. KUDOS Freddie. Debra Mc. A Very Satisfied Customer/TenantPosted on Google![]()
Sharon Currie373 days agoTrustindex verifies that the original source of the review is Google.
An apartment had a kitchen drain backing up into the evening. I was very surprised how fast the service got back to me and scheduled a time that was right away. The Technician, Dajahn #87, was very professional looking and was very knowledgeable of what was going on with the drain. As he was cabling the drain he explained recommendations that could help in avoiding future problems along with discounted services that seemed to me to be very reasonable. I was very happy to get the invoice for the service that he had done as it was very affordable. I will definitely use Preferred Plumbing & Drain as our property's preferred plumber in the future. Sharon Currie Maintenance Manager/Colonia San Martin ApartmentsPosted on Google![]()
Adrian Suarez389 days agoTrustindex verifies that the original source of the review is Google.
Oliver is a very kind and informative worker. I will always refer my friends and family to this company every single time!Posted on Google![]()
Jamara Prince394 days agoTrustindex verifies that the original source of the review is Google.
The service I received from tech 07 Anthony, was just as I expected, amazing customer service, he was polite & urgent to my emergency plumbing needs. Very patient & thorough with his work, I highly recommended him for any of your plumbing services.Posted on Google![]()
Sacramento Living!396 days agoTrustindex verifies that the original source of the review is Google.
Shout out to Andrey tech 22! Coming through and handling business. Preferred plumbing never disappointsPosted on Google![]()
Tita Coronado401 days agoTrustindex verifies that the original source of the review is Google.
I have to say they exceed expectations and are responsive and on task . I give them all a thumbs up !!!!!!!! I also give tech #92 (DUSTIN) a huge round of kudos for his attentiveness , professionalism and promptness . I am very happy to use them as my regular vendor and will continue working with them .Posted on Google![]()
Brenda416 days agoTrustindex verifies that the original source of the review is Google.
Last minute toilet install, and they did a great job coming out literally like two hours after I called. Highly recommend!Posted on Google![]()
Susan Q456 days agoTrustindex verifies that the original source of the review is Google.
Solomon from Preferred Plumbing is excellent at his job and truly deserves to be recognized. This is the second time he has come to our office for different issues and both times he was outstanding. He is timely, communicates the problem and explains in detail what is required before doing anything. He is personable, professional and always cleans up when he is done. You can't even tell he has been there except that the problem is resolved. He even fixed a slow draining sink that he noticed, without us pointing it out, and didn't even charge us. I would highly recommend Solomon at Preferred Plumbing for your next plumbing issue.Posted on Google![]()
Douglas Welch466 days agoTrustindex verifies that the original source of the review is Google.
J Tech #14 took care of our clogged toilet in a professional and timely manner. Great to meet someone who does his work with pride. Thanks J!! Just wanted to add how grateful we are that J and Elijah went the distance yesterday to replace our old sewer line. It became quite a challenge because the old cast iron line was about a hundred years old! J held true to his word and didn't stop until the job was done, which went well into the early morning hours. Thanks again you guys...well done!!!Posted on Google![]()
TERRELL OLIVE472 days agoTrustindex verifies that the original source of the review is Google.
We want to give our deepest thanks to Freddie and Dajahn for their incredible effort in helping restore operations at the Mack Road Valley Hi Community Center. Their hard work, dedication, and willingness to go above and beyond made all the difference in getting us back on track. They stepped in when we needed it most, handling every challenge with urgency and care to make sure our center was ready to welcome youth again. Because of their efforts, we were able to reopen quickly and provide programming and support to our community. We are beyond grateful for everything they did. The time, energy, and commitment they provided made a lasting impact. Thank you, Freddie and Dajahn, for the leadership and dedication.Posted on Google![]()
Sheila473 days agoTrustindex verifies that the original source of the review is Google.
I want to give 10 stars to Anthony (Tech 07) for an outstanding job! I had an urgent plumbing issue on Sunday and within 1 hour of reporting the problem Anthony was at my home. Extremely respectful of my home, very professional and thorough. Not only did he clear my lines, but he was determined to snake my entire piping to determine the "root" cause (**smiles**) and located roots growing inside of my pipes which was causing the blockage. I appreciate the extra effort he put in to ensure the clog was cleared completely.Posted on Google![]()
Fariha Ahmed485 days agoTrustindex verifies that the original source of the review is Google.
Joel#19 has made a good job for me. He is really good and helpful. He solved all the issues.Posted on Google![]()
Just Leylah528 days agoTrustindex verifies that the original source of the review is Google.
J Tech 14 is the best! He quickly identified the root of the leaking water problem and fixed it in just one day, despite the challenge. Very communicative and a great company worker!Posted on Google![]()
Cher Her531 days agoTrustindex verifies that the original source of the review is Google.
Elijah eb tech 25 is a great plumber. Right attitude, funny and friendly. Always smile when talking you. Need more people like him. Thank you Preferred Plumbing for sending our way.Posted on Google![]()
Courtney Ritter536 days agoTrustindex verifies that the original source of the review is Google.
I'm not positive of the spelling, but Kavar, employee #008 came out to address a root in my sewer line. He was amazing and very professional! He was fully prepared for the job, hard working, and persisted despite of heavy rainfall. He went above and beyond to help remove a fence post that was obstructing the way in addition to snaking the toilet and shower to ensure everything worked properly before he left. Couldn't be happier!Posted on Google![]()
Miles Villa588 days agoTrustindex verifies that the original source of the review is Google.
Tech 68 did a great job. Nighttime call for backed up pipes.Posted on Google![]()
Terry English589 days agoTrustindex verifies that the original source of the review is Google.
We've hired these guys several times and they've done a great job. Very polite and clean. Will hire them again.Posted on Google![]()
Kenny Reimer603 days agoTrustindex verifies that the original source of the review is Google.
Our tenant recently let us know that our shower was leaking, and the toilet wasn't operating correctly. Every other plumber told me it would be days before they could come out. Preferred Plumbing was there within 24 hours, had everything fixed for a great price, and our tenant told us the technician was a joy to be around. I've worked with quite a few plumbers in my time, and Preferred is the best of the best.Posted on Google![]()
Chris Duarte646 days agoTrustindex verifies that the original source of the review is Google.
J (Tech #14) from Preferred Plumbing & Drain provided exceptional service when we needed it most. He came to our house late at night on short notice to fix a major plumbing issue and was everything you’d want in a professional: friendly, respectful, knowledgeable, and thorough. He patiently explained the problem and reassured us that it was something every house experiences over time, which really put us at ease. He cleaned up after himself and made sure my family felt safe and respected throughout the process. If you need a trustworthy plumber, J is your guy!Posted on Google![]()
Nick Kress647 days agoTrustindex verifies that the original source of the review is Google.
Called them yesterday for a low flow faucet, removal of a hot water recirculation pump system and installation of a new disposal. TONY77 came out this morning and completed the job in 1/2 hrs. Great job, very clean and polite and efficient service and Tony77 was great.Posted on Google![]()
Angela White652 days agoTrustindex verifies that the original source of the review is Google.
They came out quick. They were on time, had the necessary parts on them. Fixed the problem with our water heater without having to leave. Thank you guys.Posted on Google![]()
Sonja Soto689 days agoTrustindex verifies that the original source of the review is Google.
Very good customer service, quick and on time! Called for a clogged shower drain and he was in and out in no time.Posted on Google![]()
stuart greenbaum699 days agoTrustindex verifies that the original source of the review is Google.
Quality service (by J Tech 14)! Quick response time, exceptional problem-solving, and patient and thorough. Will definitely recommend.Posted on Google![]()
funky mm0nk3y704 days agoTrustindex verifies that the original source of the review is Google.
We’ve been having bathtub and toilet issues for about 3 days and couldn’t seem to find the cause. We eventually got help from here and they sent us Juan, who was able to fix the issue within a day. thank you sm, now i can shower and shit!!Posted on Google![]()
Ggg Sss704 days agoTrustindex verifies that the original source of the review is Google.
👤💭 Glen Stern 3:21 P.M. Mo 09.30.2024 Re: Preferred Plumbing & Drain 👍⭐⭐⭐⭐⭐ The plumber Mr. Audel #10, just snaked my severely clogged apartment bathroom sink: A neatly uniformed, to say the least courteous as informative Mr. Audel #10 wasted no time accurately diagnosing and resolving the plumbing issue in less than (35) minutes and tidied up upon request on his way out. Preferred Plumbing & Drain 👍 ... Reasonably priced and like Amazon , Customer Service Eccentric. Cheers,Posted on Google![]()
lynnea hernandez709 days agoTrustindex verifies that the original source of the review is Google.
Adelle #18 was excellent. He was professional, and efficient. Upon inspection, he found the problem with our toilet, gave us some recommendations, got the parts and installed everything, in record time. I recommend these guys, and Adelle, for your plumbing needs.Posted on Google![]()
Linda Country725 days agoTrustindex verifies that the original source of the review is Google.
Just letting you know that Shaffy #55 and Adele came out to my house this afternoon. Problems with the plumbing to fill the pool. They checked under the decks and all over to find the problem. It took awhile but they fixed it. I have been using Preferred Plumbing for many years and they are the best. The men were very friendly and helpful in explaining and fixing the problem. I recommend them highly.Posted on Google![]()
Albert Charboneau726 days agoTrustindex verifies that the original source of the review is Google.
Jay did an amazing job helping us with a bad clog at our apartments. He was quick, professional and communicated in detail about the issue we were having. He also went above and beyond to insure it was done correctly using the right tools so it didn't just clog right back up. We appreciate you Jay !! Thank you...Posted on Google![]()
Bobby Stinnett727 days agoTrustindex verifies that the original source of the review is Google.
Ali did my toilet replacement what a cool kid and he was pleasant and did a good job. Respectful around my 3 children. Thanks Ali!Posted on Google![]()
Betsy739 days agoTrustindex verifies that the original source of the review is Google.
We are happy with Preferred Plumbing and have used them multiple times in the last several years. We have had toilets overflow, sewage pipes back up, water heater pipe issues, etc. They have great management, good customer service, and excellent plumbers/technicians. If there is an issue or concern, management is quick to rectify and they warranty their service. Their rates are definitely reasonable. Most recently, we had a water heater pipe leak. It was repaired, but did not seal properly. Rod, with Preferred Plumbing came out and redid the pipes efficiently and thoroughly and at no charge. He was great to work with. I would highly recommend Preferred Plumbing!Posted on Google![]()
JoAnn Penn753 days agoTrustindex verifies that the original source of the review is Google.
I had my tank less water heater stop working and called Preferred Plumbing in the morning and they were able to get Kory to come by later the same day. He took the time to check my water heater and let me know what was wrong. I will keep them as my go to plumbers.Posted on Google![]()
Keke R.771 days agoTrustindex verifies that the original source of the review is Google.
Thanks Jonathan (tech 14) for your professionalism and diligence. After an issue resurfaced Jonathan went above and beyond to recreate and resolve the matter with great recommendations. Stellar!!!Posted on Google![]()
Christina Siegfried780 days agoTrustindex verifies that the original source of the review is Google.
I recently had my water heater go out on the weekend. Preferred gave me options for the replacement and recommendations on quality and cost difference. The work was done timely and very reasonable. Thank you Preferred for rescuing me.Posted on Google![]()
Aprile Deneau783 days agoTrustindex verifies that the original source of the review is Google.
Lifesavers I had a broken water spigot at one of my units in a triplex . Had to shut water off to 2 units to repair. Originally wasn’t able to get Preferred Plumbing out here cause they were booked. I called 10 other plumbers . One of which cancelled last min cause they “ Didn’t service our area.” Really then why did you set the appt. ? Anyhow , while in the midst of panic cause I had an angry tenant , rightfully so, who calls but Michael from Preferred Plumbing . He talked to me last night and remembered he talked to me and called to say they could have someone here in a timely manner and he sent his guys out . How nice. He didn’t have to do that but went above and beyond to call me and get my issue taken care of . And he remembered me. That’s amazing customer service. Both plumbers were professional and courteous and I will definitely use them again for any plumbing we have here . And the price was great. I expected an huge bill for a weekend job but was told that this was considered normal business hours . You guys are the best. Thank you a tonPosted on Google![]()
Fountain Grove788 days agoTrustindex verifies that the original source of the review is Google.
Our mainline for one of our buildings backed up yesterday affecting multiple residents. Soloman Brown #27 got here fast and took care of it in no time. His knowledge and great customer service was greatly appreciated!Posted on Google![]()
Katherine Bolte810 days agoTrustindex verifies that the original source of the review is Google.
We had a clog in our drain which turned out to be pretty deep… a really nice guy named Solomon came out within 2 hrs on a Sunday and fixed the problem. Reasonably priced and great service, we would totally go with these guys again if we have another issue.Posted on Google![]()
Ashley Santisteven841 days agoTrustindex verifies that the original source of the review is Google.
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krista864 days agoTrustindex verifies that the original source of the review is Google.
I definitely recommend everything from the phone call to the tech to the price was great thank youPosted on Google![]()
Brooklyn Hudson877 days agoTrustindex verifies that the original source of the review is Google.
Are water heaters on some diabolical timer, set to self-destruct on weekends, holidays, and after midnight, only? Thank heavens for Preferred Plumbing & Drain! My water heater quit on me, leaving me with a flood on a Sunday morning. I panicked knowing I wouldn't be able to get someone to come quickly on the weekend and if I did, the cost would be triple the usual cost. For the most part I was correct, but then I found Preferred Plumbing & Drain. They were at my house in under an hour and my new water heater was installed and running before lunch. They were friendly, neat, and efficient. Compared to other quotes (from companies who were too booked to come out on a Sunday), I found them to be equal or more affordable. I highly recommend Preferred Plumbing & Drain. Great company.Posted on Google![]()
Alex Pearson882 days agoTrustindex verifies that the original source of the review is Google.
Absolutely wonderful service. I had an emergency situation very early in the morning and Preferred Plumbing sent help extremely quickly -- faster even than they'd promised me. Not only did Tony and Joseph fix the main issue, they easily identified and fixed a secondary problem that threatened to make things much worse. I was really impressed by how quick, clean, friendly, and professional they were, and they explained very clearly what they were doing and why. I absolutely recommend Preferred Plumbing, they did a great job! Thanks!Posted on Google![]()
Paul Bondick892 days agoTrustindex verifies that the original source of the review is Google.
I live in a space that is managed by a property management group, and in an emergency, it can be challenging to get same day service. Our kitchen sink was backup from the upstairs toilet, and this happened in the afternoon, so I quickly notified the property management company. They needed to do their thing, then finally after a bit of waiting on the property company, I was told the tech would arrive between 6:30-7:30pm, and that was no problem. Genesis was my tech, and he was awesome, he stayed well into the evening troubleshooting, and snaking the line very well. The backup wouldn't clear, so then he went into the crawl space to make sure all options were explored to resolve the backup. He found the secondary cleanout and came up with the plan to return the next day to better clear the line. the job is now complete and was well executed, i can use the kitchen sink again. He is a very good tech that thinks about all the possibilities to resolve an issue. I'm not sure which location dispatched Genesis, however there lucky to have him. I would call Preferred Plumbing & DrainPosted on Google![]()
Javier Sixto899 days agoTrustindex verifies that the original source of the review is Google.
Amazing company! Had a BAD flood from my kitchen sink and gave these guys a call since my apartment office was “closed.” Pedro Rodriguez tech #63 showed up very quick and fixed everything. He was very cool and respectful, would definitely recommend!Posted on Google![]()
Kelly McQueen917 days agoTrustindex verifies that the original source of the review is Google.
From start to finish great customer service. Eduardo came out and was finish in less than 10 mins. Very knowledgeable and hardworking! Will use again.Posted on Google![]()
Antoinette Armenta941 days agoTrustindex verifies that the original source of the review is Google.
Use them often for our business. Always fast and efficient.Posted on Google![]()
Angelica Bucio962 days agoTrustindex verifies that the original source of the review is Google.
Su servicio es bilingue y eso me ayudo mucho y el trabajador hizo un excelente trabajo, muy Profesional y sus costos accesibles. 100% recomendadoPosted on Google![]()
Thomas Marquez1091 days agoTrustindex verifies that the original source of the review is Google.
Carl repaired our broken secondary drain pipe at a fair price when fair isn't something I expect these days. Made sure to get his business card for future needs too.Posted on Google![]()
Heath Peters1214 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing and Drain were great to work with. They gave me a 1 hour time window for arrival and were on time. The technician, Bryan (tech #30), was really great at explaining what he was doing and giving me a good estimate on time needed. I will use this business again for my plumbing needs.Posted on Google![]()
Chanel Pringle1222 days agoTrustindex verifies that the original source of the review is Google.
I'm so pleased with the service. Sarah was very friendly and helpful over the phone. Eduardo made it to my home in fantastic time on a Sunday. He was very helpful, he explained everything he was doing and why, which made for a wonderful experience. Thank you all so much!Posted on Google![]()
Anita Sapra1270 days agoTrustindex verifies that the original source of the review is Google.
I am writing this to submit a review on the service performed at my house for a new water heater installation by Michael Rivera. This was in Dec of 2022. He did an excellent job! He is very professional, came on time, updated me when he was out buying the new water heater. Not just that, he did a fantastic job, he also installed an additional leakage proof equipment. I am so happy with the job he did. And also cleaned up well afterwards. A very neat job and a very reliable plumber Michael is. And very knowledgeable too, which helps a lot. And he didn’t insist on installing a new heater, like other plumbers push you to do, although my previous heater was more than 20 years old. He let me take my time and decide myself. I really appreciate both Michael and his team at Preferred Plumbing. Their name is very suitable for them too. I would definitely PREFER them to any other plumbers. Keep up the good work, Michael. Thank you very much for a wonderful job!Posted on Google![]()
Romeo Juliet1272 days agoTrustindex verifies that the original source of the review is Google.
Michael (Tech # 34) did a good job, he came fast and responded on time and did a great job, I highly recommend him to anyone who needs help. Thank you Michael. 5 Stars!Posted on Google![]()
Keith Evans1301 days agoTrustindex verifies that the original source of the review is Google.
I am renting a house where the shower drain stopped draining and after liquid plumber and plunging the backup only got worse as sewage was coming up and out backing up the pipe and into the shower pan. The property management sent out Preferred Plumbing & Drain. Repair men Eduardo (tech 21) and trainee Kito were on time, extremely courteous, knowledgeable about what they needed to do and corrected the issues with short term corrections and suggested long term fixes as well. Great job Eduardo and Kito. Thanks.Posted on Google![]()
KitO Andrews1310 days agoTrustindex verifies that the original source of the review is Google.
Great staff! Wonderful service!!!Posted on Google![]()
Tracy Recio1319 days agoTrustindex verifies that the original source of the review is Google.
I very highly recommend this company! I recently bought a home in the Sacramento area and my plumbing/sewage had a backup effecting my kitchen sink, tub, and toilet. I called Preferred Plumbing at around 8 p.m. and they were very friendly, professional, and the person who answered the phone was very knowledgable in answering my questions. I went ahead and scheduled for someone to come out to take a look, but when I called back for an ETA about a half hour later, it was a little longer than I thought I could wait because I had to #1. So, I made the mistake of cancelling my appointment with them because I called a bigger (not better) company that was able to give me a smaller window between 10-12, well, after trying to contact them several times after 12 a.m., they finally called me back at 12:30 a.m. and said they needed to reschedule. I was so livid because I waited all that time (still having to go #1) when I could've just waited my turn with this company. I called Preferred back and spoke to Bryan again and he informed me that their next appointment was now at 9 a.m. and he asked me if I would like to schedule the appointment. I told him there was no way I could wait because I only had one bathroom and at this point I was about to burst. Haha! He apologized and I thanked him and we hung up. Not even 2 minutes later, my phone is ringing and it's Bryan (my savior has come to my rescue) He says that he has a tech in the area and they had a cancellation (in my heart, I believe they made special arrangements for me) and they would have someone over shortly. Anthony was the technician that showed up shortly after to rescue my night (and my bladder) Haha! Anthony was very professional and knowledgable. He quickly and efficiently got the job done, cleaned up the mess, and was out the door! Needless to say... I will never use another company!Posted on Google![]()
Lisa D'Antonoli1342 days agoTrustindex verifies that the original source of the review is Google.
Tech 21 was so professional and kind. He spent 5 1/2 working on our plumbing issue. I would recommend this business to anyone. Thank you Eduardo!!Posted on Google![]()
Terri Manning1346 days agoTrustindex verifies that the original source of the review is Google.
This is my first experience with Preferred Plumbing & Drain and they did not disappoint. Bowah/Technician #22 was awesome. Nothing but premier service provided and I definitely would refer others. I'm a happy camper.Posted on Google![]()
Beth Marie1349 days agoTrustindex verifies that the original source of the review is Google.
We had an emergency toilet issue on Xmas and called multiple businesses proffered plumbing was the first to respond to our calls and did not charge a holiday fee like other companies were. Gage was our tech and he was courteous and professional and made sure to resolve the issue prior to leaving our house. Thank you guys we appreciate your services!!Posted on Google![]()
Dave Kimathi1363 days agoTrustindex verifies that the original source of the review is Google.
Great service by Edwardo tech 21. We called on a Sunday evening with drainage issue and we could not have asked for a better service. I highly recommend Edwardo’s services.Posted on Google![]()
Raymond Hurst1366 days agoTrustindex verifies that the original source of the review is Google.
Amazing work. Quickly and efficiently resolved the issue. Eduardo -Tech 21 was not only efficient but was also very nice and respectful, seemed to genuinely enjoy the work he does and was also very informative. Would absolutely employ this company's services and again and would recommend to others.Posted on Google![]()
Mohammed Alakam1388 days agoTrustindex verifies that the original source of the review is Google.
Great guy and great workPosted on Google![]()
Donna Weston1395 days agoTrustindex verifies that the original source of the review is Google.
Matt replaced our old toilet. He was friendly knowledgeable and explained everything well. I've used Preferred plumbing on several occasions and always had a good experience. ThanksPosted on Google![]()
Jan Sprague1395 days agoTrustindex verifies that the original source of the review is Google.
My mom who is 91, had a backup in her kitchen sink and also the tub next to her washer. I called Preferred as we have used them for my own home and always had good service. Colleen (#9) was our service tech showed up in 20 minutes and she was very courteous, professional and through. She cleaned the line first - then still saw an issue with disposal and cleaned the peatrap and plumbing - got everything clean and running again. Mom was given the senior discount. Great Experience and would call again and probably ask for Colleen specifically.Posted on Google![]()
Laura Westlake1399 days agoTrustindex verifies that the original source of the review is Google.
I got stuck in the middle of a bathroom faucet replacement and needed help. Preferred Plumbing sent Matt J. (#27) out on a Saturday evening. Matt was able to quickly determine what was needed and proceeded to make the repair. He was courteous and professional, worked quickly and had my faucet installed in no time. Thanks very much!Posted on Google![]()
Ann Collins1402 days agoTrustindex verifies that the original source of the review is Google.
Tech 30, Brian came out very late because I hadn't had hot water for 3 days. Turns out it was just the pilot light. H relit it and didn't charge me. The water heater is 16 years old and probably on its way out. Brian took a photo of the info and when I goes I'll definitely be calling Preferred Plumbing again as I have for other plumbing jobs. Thank you very much.Posted on Google![]()
Tim Litz1416 days agoTrustindex verifies that the original source of the review is Google.
Tyree AKA tech 28 is the man. He arrived 30 minutes after I called . He was friendly and helpful . It was his day off, but he showed up right away . He was a great listener and got the job done promptly . I would recommend him to friends ,or family . You Da Man. Thanks.Posted on Google![]()
darlean williams1426 days agoTrustindex verifies that the original source of the review is Google.
Very nice guy. Resolved our issue and explained the issue we were having!! Thank you so much Matt J #27 You were awesome!!!!!Posted on Google![]()
Devin Buchanan1429 days agoTrustindex verifies that the original source of the review is Google.
Aaron #5 came to my place of business and was very polite and respectful. He got the parts needed and fixed our sink that's been down for months without any problem. He was awesome!!!! THANKS AARON #5Posted on Google![]()
Amber Stanko1436 days agoTrustindex verifies that the original source of the review is Google.
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Jessica Hardy1443 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing and Drain does excellent work at reasonable prices! I've used them twice now and their work was impeccable each time. Reggie was my tech this time and he was professional, friendly, and honest about repair costs and what I might be looking at down the line. I can't recommend Preferred Plumbing and Drain enough!Posted on Google![]()
Daniel Arnold1443 days agoTrustindex verifies that the original source of the review is Google.
They are amazing . Mike, Anthony and leana were Very helpful and professional. Got the job done . With a satisfied customer. Thank you preferred plumbing.Posted on Google![]()
Mokehana Garamallo1452 days agoTrustindex verifies that the original source of the review is Google.
Jesus solorio tech#90 was the best! We loved his work and his professionalism. His customer service was exceptional! He explained everything and cleaned up after his job! Thanks so much jesus!Posted on Google![]()
Emily Nagel1453 days agoTrustindex verifies that the original source of the review is Google.
Matt J. #27 was an absolute life saver! He was so extremely nice and professional! Cannot thank him enough!Posted on Google![]()
Abraham Carranza1459 days agoTrustindex verifies that the original source of the review is Google.
Quick response for a Saturday night. Great service and friendly. They were able to assess the issue and fix it quick!Posted on Google![]()
Haley Barth1476 days agoTrustindex verifies that the original source of the review is Google.
Michael was absolutely amazing and really helped us out today. Super nice and did an amazing job. Thank you so much!Posted on Google![]()
Roxcy A1478 days agoTrustindex verifies that the original source of the review is Google.
Matt J #27 did an amazing job fixing my air gap and ptrap. He was professional and very knowledgeable.Great guy !Posted on Google![]()
Ken McGlown1485 days agoTrustindex verifies that the original source of the review is Google.
Firstly, the two technicians, Matt and Reggie, arrived within the time frame specified, so that was great. The guys were very professional, courteous and informative. They diagnosed the issues I was having with my toilet, and did an outstanding job repairing them. They also left the work area nice and clean after the job was completed. I was extremely pleased and impressed with the repair crew and Preferred Plumbing & Drain. I highly recommend this company and would definitely use them gain.Posted on Google![]()
Jason Scott1516 days agoTrustindex verifies that the original source of the review is Google.
Tony (#74) provided exceptional service while diagnosing a water pressure issue and installing a new faucet for my mother-in-law while we visited her today. He was friendly, courteous, knowledgable and extremely professional. I don't know if they allow you to request a particular plumber, but I'd try asking for Tony if you have a plumbing issue.Posted on Google![]()
alaze Jackson1561 days agoTrustindex verifies that the original source of the review is Google.
Our technician Paul #72 came in to the property today, and he provided wonderful service, and a positive attitude. Great reflection of his company and professional. Definitely would recommend! Thanks again Paul !Posted on Google![]()
H Cali871575 days agoTrustindex verifies that the original source of the review is Google.
Paul #72 was awesome and dealt with the clogged drain in my mom's apartment. He is very friendly and dealt with our apartment managements penny pinchers.Posted on Google![]()
Stefani Beck1590 days agoTrustindex verifies that the original source of the review is Google.
Contacted Preferred Plumbing, Kavar arrived on time, explained the process, and fixed the issue. kavar was very transparent and I highly recommend the company and it’s employees. I will definitely use this company and refer this business in the future. Realtor Stefani BeckPosted on Google![]()
david BANKSTON1596 days agoTrustindex verifies that the original source of the review is Google.
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Sarah Carter1613 days agoTrustindex verifies that the original source of the review is Google.
Fast, friendly, affordable and professional service! Technician was knowledgeable and kind and I would use this company again and highly recommend them to anyone!Posted on Google![]()
Sanjeev Gorhe1633 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing and Drain cleaning services responded to my call in very professional manner. They sent the technician, Kavar (#08) for drain inspection and cleaning. Before starting the work, Kavar explained how the service works; what 30-days service warrantee covers and what is NOT covered under warrantee. This is third time I have hired this company for drain issue. It is my experience the technicians like Kavar are very professional.Posted on Google![]()
Robin Hoagland1656 days agoTrustindex verifies that the original source of the review is Google.
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Val M1664 days agoTrustindex verifies that the original source of the review is Google.
Tony #74 was very professional and was always on time. He’s friendly and is very knowledgeable about his work. I would recommend him to anyone who has plumbing issues and you’ll be happy you did. He’s great!Posted on Google![]()
Dolphus Gregory1726 days agoTrustindex verifies that the original source of the review is Google.
They do great work at reasonable prices. Been using them for years. Always there when I need them.Posted on Google![]()
Andrew Smith1790 days agoTrustindex verifies that the original source of the review is Google.
Their technician Herman came out to our house on a Sunday and replaced our shower valve and toilet shutoff valve. He did his work quickly and professionally. Whenever I need plumbing done in the future I'll call Preferred Plumbing first.Posted on Google![]()
dee money1799 days agoTrustindex verifies that the original source of the review is Google.
Excellent Service ask for Josh #42Posted on Google![]()
RK1822 days agoTrustindex verifies that the original source of the review is Google.
Connor #29 replaced an old water heater with a new one and brought it up to code. He was very professional, thorough, and timely in his work. He is also very knowledgeable in what he is doing. He definitely knows his stuff which gave me confidence to know the job was being done right. Highly recommended and highly recommend Connor for your water heater needs.Posted on Google![]()
Robert Loya1831 days agoTrustindex verifies that the original source of the review is Google.
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Carol Behnken McHugh1843 days agoTrustindex verifies that the original source of the review is Google.
I have used Preferred Plumbing and Drain for several years. I've always found them to be responsive, professional, and reasonably priced. Though it took 3 days rather than a few hours to see a tech this time, I had to concede that my toilet issue wasn't as important as emergency sewer problems and, apparently, the company is low on techs. My only real complaint here was the lack of communication. When "windows of expected arrival" came and went, hours went by before I got a call about why and when to expect a tech later. I even called a few times rather than wait for them to contact me, which was unusual for my experience with the company. When Tony (#74) was finally able to make it out, it was 7:20PM. It seemed he hadn't been told what my issue was, which I was very clear on when I made the appt, so he immediately had to go out to The Home Depot and then Lowe's to get a new flush assembly. Ultimately, the work was done by 9:20PM and I wasn't charged for the time on the road to get the necessary part. Tony was very personable and did a great job, willingly answering my questions when I would go in to check on his status. (I like to learn so I can do similar work myself next time.) I will always call Preferred Plumbing and Drain in North Highlands before any other plumbing company for any plumbing problems and I highly recommend them.Posted on Google![]()
Kasey Reddick1857 days agoTrustindex verifies that the original source of the review is Google.
I work often with this company having them dispatched to commercial jobs for the company I work for. I was very pleased when they came out to take care of a back-up in my home. The response time was within hours and the technician was professional, offering information as he worked so we understood the issue. Thank you, Rachel, for the quick dispatch and thank you to the technician, Herman, who completed the work!Posted on Google![]()
Heather Tiger1870 days agoTrustindex verifies that the original source of the review is Google.
We had sprung a leak under our house gave them a call withing an hour they where here fixing the problem. I will for sure use them again.Posted on Google![]()
J B1890 days agoTrustindex verifies that the original source of the review is Google.
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Elizabeth “Laura” Giacomini1891 days agoTrustindex verifies that the original source of the review is Google.
I called rooter hero first. Julio said he could not put a snake in my cleanout. Instead he wanted me to pay 5200.00 to replace the clean out. So I called preferred plumbing, they came out the same day.. Nic #9 used the snake and unclogged the toilet and shower thru the clean out. He was very patient, and a hard worker. Job successfully completed. Affordable price and a senior discount. Good job. Thank youPosted on Google![]()
Ben Weaver1892 days agoTrustindex verifies that the original source of the review is Google.
Had a clogged main. Called. Someone was at my house in less than 30 minutes. Mind you, this was at like 10pm. Ryan. Super professional. Very friendly. Very knowledgeable. And dedicated to getting the job done. He went far above and beyond what was expected. Highly recommend this company and if you can get Ryan to your house even better. Thank you! And thank you for your service man!Posted on Google![]()
Colin Thomas1896 days agoTrustindex verifies that the original source of the review is Google.
Nick knew exactly what to fix and came in a timely manner. We appreciate you alls professional service!Posted on Google![]()
Kelly Stanbrough1915 days agoTrustindex verifies that the original source of the review is Google.
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Jennifer DeLaCruz1959 days agoTrustindex verifies that the original source of the review is Google.
Zach, the technician, was honest and fair. Even came back the next day to ensure a job well done!Posted on Google![]()
Elizabeth Machado1969 days agoTrustindex verifies that the original source of the review is Google.
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Melvin Payne1972 days agoTrustindex verifies that the original source of the review is Google.
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Eddie Pallen1991 days agoTrustindex verifies that the original source of the review is Google.
Ok so I gave4 stars because Tech 11 showed up and did a great job. Plus was so professional. You got 0 star for the logistics of everything. Management wants to know what went wrong I would be more then happy to explain to you where you went wrong on that side of the phone. Thank you and at the end of the day Tech 11 bailed me out and got you your for stars. You should appreciate employee's like him. Or I would have rated you 3 star below that.Posted on Google![]()
Jim McDonald2007 days agoTrustindex verifies that the original source of the review is Google.
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David Trapp2016 days agoTrustindex verifies that the original source of the review is Google.
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William Parrish2023 days agoTrustindex verifies that the original source of the review is Google.
Preferred plumbing did a great job they came out took care of the problem and did a great jobPosted on Google![]()
Robert Book2037 days agoTrustindex verifies that the original source of the review is Google.
Very good service, responsive was the best. Friendly too.....👍🏼Posted on Google![]()
Matt Dunn2038 days agoTrustindex verifies that the original source of the review is Google.
Very professional on time and price is just right. I will definitely use them for all my plumbing needs.Posted on Google![]()
Jill Maleson2052 days agoTrustindex verifies that the original source of the review is Google.
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Jessica Kiser2078 days agoTrustindex verifies that the original source of the review is Google.
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Tabatha Sherman2083 days agoTrustindex verifies that the original source of the review is Google.
Very profesional and friendly peoplePosted on Google![]()
Laura Gaytan2086 days agoTrustindex verifies that the original source of the review is Google.
I am so impressed. Last night around 9pm I called as we had an emergency. Our plumbing was backed up. Toilets not flushing and dirty water coming into tub. I called and they had someone at my home within 2 hrs. The price was very reasonable too considering it was after hours (they didn't charge an after hours fee, just regular hourly rates). They fixed the clog and drains were working again within 1 hr of them arriving. I have already given their info to my friends and family and I will contact them for future repairs.Posted on Google![]()
Sac Mobile Headlight Restoration2103 days agoTrustindex verifies that the original source of the review is Google.
Preferred plumbing North Highlands was awesome.. me and my wife have been having clogging issues for the past month and other plumbers have come out about five different times.. none of them apply themselves as good as Connor from preferred plumbing North Highlands did and none of them put in the work to get the clog clear and to keep it that way for longer than a couple days.. We would we would definitely recommend them. Great job and discreet service.Posted on Google![]()
Lexus Gettings2153 days agoTrustindex verifies that the original source of the review is Google.
Our tech, Scott W #43 was great! Super nice guy, got the job done, and was all reasonably priced. Definitely will be using them again!Posted on Google![]()
Dorian Kelly2193 days agoTrustindex verifies that the original source of the review is Google.
My store was serviced by Tech 41 and he did an amazing job. Very professional and very kind. He explained everything he was going to do, and finished everything in a timely manner. After he finished, he cleaned everything and it looked significantly better than before. I would definitely recommend this company. Thank you, and thank you Josh for your service.Posted on Google![]()
Amber Wortham2209 days agoTrustindex verifies that the original source of the review is Google.
Tech 17 came into my home very respectfully and professionally unclogged our shower and even removed a toilet. He did all this within 30mins of ringing my door bell. I appreciate how he explained everything he did and what to watch for in the future. Highly recommend company.Posted on Google![]()
Mark Hansen2212 days agoTrustindex verifies that the original source of the review is Google.
Brad was great. Quick and efficient!Posted on Google![]()
Gwen Hofferber2226 days agoTrustindex verifies that the original source of the review is Google.
Had a great Experience with the Company. We have used them for over year and they have great employee who take good care of your needs We good to the Concord office and Michael Tech 17 was very good at his Job and was very professional and Safe & Clean Thx GwenPosted on Google![]()
Kris Salazar2231 days agoTrustindex verifies that the original source of the review is Google.
Great work! Michael Rivera from Preferred Plumbing came out Sunday and helped me get my shower fixed. Very happy with the results and he went above and beyond to get everything in working order. Thank you!Posted on Google![]()
Greg Buchanan2241 days agoTrustindex verifies that the original source of the review is Google.
Very professional and answered all of my many questions so that I could make an informed decision.Posted on Google![]()
Christina Rumreich2262 days agoTrustindex verifies that the original source of the review is Google.
Tai was wonderful. She is in Sacramento! Ask for her.Posted on Google![]()
naomi gerner2271 days agoTrustindex verifies that the original source of the review is Google.
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Robin Kinnamon2273 days agoTrustindex verifies that the original source of the review is Google.
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George Parsons2279 days agoTrustindex verifies that the original source of the review is Google.
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Dana Withee2284 days agoTrustindex verifies that the original source of the review is Google.
My tech Eric went above and beyond in his service. He is a huge asset to his company. He was professional, responsive and helped me navigate the process of replacing my water pipes, which I am very thankful for. He even called me on his day off to give me an update. Thank you Eric!Posted on Google![]()
Gayshagirl 602292 days agoTrustindex verifies that the original source of the review is Google.
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Kevin Winton2292 days agoTrustindex verifies that the original source of the review is Google.
I have used Preferred Plumbing for all my plumbing issues. Before discovering this company, I used several different contractors with various issues (over-priced, not good work, etc). Preferred has replaced my garbage disposal, cleared my drains and fixed several clogs promptly and at a great price. I highly recommend them.Posted on Google![]()
Marcia Leonard2316 days agoTrustindex verifies that the original source of the review is Google.
Company was very quick and responsive. Mike was timely, polite and did an excellent job.Posted on Google![]()
Melinda Webster2325 days agoTrustindex verifies that the original source of the review is Google.
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B MACHADO2368 days agoTrustindex verifies that the original source of the review is Google.
Everyone we have dealt with are very curious, knowledgeable & helpful. Whenever I call in with my issue i always get a call back within minutes to scheduled an appointment at my convenience, usually the same day. They are usually on time if not sometimes earlierPosted on Google![]()
Jonah Bekendam2381 days agoTrustindex verifies that the original source of the review is Google.
Very friendly and helpful! Extremely puncutal. Would highly recommend.Posted on Google![]()
monica castaneda2388 days agoTrustindex verifies that the original source of the review is Google.
I would definitely recommend Preferred Plumbing, particularly in an emergency situation. We had a drain backup in the evening. We called 4 other plumbers, some who advertised 24/7 service but the only one who came through was Preferred Plumbing within an hour of calling. Pedro #25 was friendly and professional.Posted on Google![]()
Larry Weisstein2418 days agoTrustindex verifies that the original source of the review is Google.
Great plumber technician Lane RobinsonPosted on Google![]()
William S Reed2430 days agoTrustindex verifies that the original source of the review is Google.
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Tanya Rodriguez2458 days agoTrustindex verifies that the original source of the review is Google.
Came out same day and very knowledgeable. I would call again.Posted on Google![]()
Jason Dorscht2521 days agoTrustindex verifies that the original source of the review is Google.
Benjamin Williams Milpitas CA Thanks for your excellent service today 10/10/19 at Ross store Newark ca at store 1401. He presented us with professionalism n greeted us by his name. He did an excellent job fixing our men's bathroom stall and showed us his finish product when he was done allowing us to see that it was fixed and up and running again. Thanks again for excellent job.Posted on Google![]()
Steve Boswell2525 days agoTrustindex verifies that the original source of the review is Google.
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Sean Chen (Kyusc)2561 days agoTrustindex verifies that the original source of the review is Google.
Benjamin was extremely knowledgeable and patience in explaining the why behind the what for our plumbing issues. Very pleased with his service!Posted on Google![]()
Elizabeth Rojas2588 days agoTrustindex verifies that the original source of the review is Google.
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Andrew M.2642 days agoTrustindex verifies that the original source of the review is Google.
Benjamin Williams, our of the Milpitas location came for repair on our restrooms. Benjamin went above and beyond to get parts locally, and take care of everything locally instead of making multiple trips, and we really appreciate it.Posted on Google![]()
Ian Baker2649 days agoTrustindex verifies that the original source of the review is Google.
The plumber who came out (Jacob i believe) was really friendly. Although it took him two visits to fully clear the clogged line, there was zero problems having him come out and snake the line again under warrantee. Why the one star off (would knock of 1.5 if i could): Im not really a fan of them repeatedly calling, and emailing me asking for a review. One call or email is enough guys.Posted on Google![]()
Monica Coker2667 days agoTrustindex verifies that the original source of the review is Google.
Great service and customer service we will definitely use them again.Posted on Google![]()
Scotty2706 days agoTrustindex verifies that the original source of the review is Google.
Benjamin Williams from Milpitas is the best! Came to our job site and exceeded expectations and shattered limitations. Number One in the business. Wow.Posted on Google![]()
Brian Grayson2708 days agoTrustindex verifies that the original source of the review is Google.
Benjamin Williams Milpitas Ca, Benjamin presented his self with professionalism at the San Francisco Tesla dealership. He greeted everyone with class, he did great job providing us on the situation that's causing so much damage in the service area. He took care the problem as fast as he could. I just want to say, the Tesla team thanks you.Posted on Google![]()
Dan Sienes2711 days agoTrustindex verifies that the original source of the review is Google.
I called these guys with a blocked drain and within in an hour Boun was at my house. He was neat and thorough. He cleared my drain made no mess and was quite friendly. I would highly recommend Boun and Preferred Plumbing.Posted on Google![]()
Patrick Fontaine2721 days agoTrustindex verifies that the original source of the review is Google.
The work they did was on my rental. They where on time and quick to do the job. They where able to take my information over the phone and not need me to be there. Called me when that where done, gave them my CC number and all was done. A few weeks later called me with a follow up to make sure all was good. Thanks for the great work and response on a short notice, kinda of an emergency.Posted on Google![]()
Tamar Eichhorn2723 days agoTrustindex verifies that the original source of the review is Google.
Great service. Fast and did not break the budgetPosted on Google![]()
Michelle Kendricks2727 days agoTrustindex verifies that the original source of the review is Google.
Jaime Novoa and Benjamin Williams came by and fixed my toilet and some pipes and did an awesome job!! 👏🏼 👏🏼 Very professional and personable! Highly recommended!Posted on Google![]()
Massimo Bellinzoni2729 days agoTrustindex verifies that the original source of the review is Google.
Plumber was courteous and worked fast. I thought the price for swapping out a water heater was too extensive, otherwise it was a good service..Posted on Google![]()
S. Moore2736 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing was great. The guy whom came to fix the problem, figured out exactly what was wrong and fixed the problem. I have had no problem with my kitchen sink since..Thanks once again for the great service.Posted on Google![]()
Patrick Malone2769 days agoTrustindex verifies that the original source of the review is Google.
Once again I was faced with a sewer system that simply would not behave, and I needed someone who would come ASAP and get the job done without ripping me off. I'm glad I called these folks! It turns out I needed a huge job; my entire sewer pipe needed to be replaced. The house I purchased 6 months earlier wasn't up to code at all! These guys went a long way to get the job done right, digging under a wall to lay the new pipe! It was a big, messy job and they got it done and never left me without the ability to use the bathroom or shower when I needed it! The technicians were very nice and got the job done quickly, all while giving me a good price. And they followed up every day to make sure I was informed about what was happening with the job. You can give your business to these people confidently!Posted on Google![]()
Lisa Schaff2777 days agoTrustindex verifies that the original source of the review is Google.
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Vern Silva2778 days agoTrustindex verifies that the original source of the review is Google.
Saturday service no problem showed up 1hr. early 2'nd time i used this company with great results and great service really will call again if needed but hopefully won't be needing😃Posted on Google![]()
Kickass Martinez2790 days agoTrustindex verifies that the original source of the review is Google.
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Missy Richardson2798 days agoTrustindex verifies that the original source of the review is Google.
We received great service. We will definitely use them again.Posted on Google![]()
Cyndee Corry2807 days agoTrustindex verifies that the original source of the review is Google.
My mom is elderly and many times she gets ripped off from companies; however, these guys are honest and genuine! Not only did they come out the same day, the plumber was SUPER courteous and efficient! Brie, the wonderful girl who you will talk with when scheduling, is just such a sweet and efficient person! I just LOVE her!Posted on Google![]()
Sergey Bloom2809 days agoTrustindex verifies that the original source of the review is Google.
Marcos R came out on CHRISTMAS day and saved the day! He worked for two hours to snake the pipe and push the blockage out so that we could again use water in the house. It really saved Christmas for us! I am endlessly thankful to Marcos R for coming out in the middle of the holiday. Marcos was polite, professional, punctual, and tremendously helpful. I highly recommend Preferred Plumbing and highly praise Marcos R. Thank you very much!Posted on Google![]()
Victoria Tam2809 days agoTrustindex verifies that the original source of the review is Google.
Ask for Reggie for a morning appointment, and you will do just great with Preferred Plumbing. The first plumber who came out is very young and made multiple errors on two larger jobs. He did stop a loud sound from the pipes by changing out the kitchen sink, but he accidentally wrapped the hose to the pull out faucet around a pipe so that it could not extend all the way. Also, the first plumber (very young) didn't stop the dripping in the bathroom because he changed out the shower head instead of the handle for the water. He also forgot to turn back on the hot water for the dishwasher, so I had no dishwasher for Christmas Eve and Christmas day (very hard). The second plumber Reggie was very knowledgeable and fixed all the problems that the fist plumber left, with no extra labor charge because I spoke to someone at dispatch. I would have given Preferred Plumbing a 5 star rating if Reggie had come out in the fist place. The younger plumber, who will remain nameless, will learn to be a better plumber with time and training. The call was very late because the previous job went long, so he was tiered. Don't expect the appointment to start in time, unless you have a morning appointment. Ask for Reggie in the morning and you will be a very happy customer!Posted on Google![]()
Gayle Duray2823 days agoTrustindex verifies that the original source of the review is Google.
Immensely helpful, courteous and understanding. Over and above. Jeff and Andrew's work was excellent, would recommend and refer them without question.Posted on Google![]()
Taylor Ladson2833 days agoTrustindex verifies that the original source of the review is Google.
Just to give a little back story to our issue: Awhile back we had a clog issue that caused water to backup into the toilets and showers in our downstairs. It was a Sunday evening I believe and the company that came out to help said they fixed the problem, however, the issue came up again the next day. The same company sent out the same person and they struggled finding any clog in our pipes that would be causing an issue. Whatever they did it worked for sometime, but last night it reared it's ugly head again and after plunging for over 30 minutes we broke down and decided to call a plumber to come out the next day, which is now today. Today is a Sunday, so anyone working today is greatly appreciated obviously but the man, named Karl (Walden is the last name I think), that came out today was exactly what we needed. He found a huge clog at a location in our pipes that the previous person had stated there was a turn in the pipe that couldn't be pushed through. Karl not only cleared this clog but also fixed a pipe in our toilet that was broken and had been leaking into a bucket behind the toilet for sometime now. He went above and beyond our expectations in regards to quality of labor. He did all this while still being friendly and kind to my whole family, who can be a little nosey sometimes (lol) and had all the patience in the world when explaining his work and what was going on. I will happily refer this company (and specifically Karl) to anyone looking for a trustworthy and knowledgeable plumber, whether it's an emergency or just a general issue. Thank you!Posted on Google![]()
Fred Chernioglo2846 days agoTrustindex verifies that the original source of the review is Google.
I have been using Prefered plumbing as a subcontractor for last 8 years, love working with this team.Posted on Google![]()
Matt Freeman2846 days agoTrustindex verifies that the original source of the review is Google.
Preferred Plumbing handles all of our plumbing needs. Their fast and friendly service is what we get every time. Thank youPosted on Google![]()
Samantha Julian2846 days agoTrustindex verifies that the original source of the review is Google.
Had a problem with my sink draining properly, and when I called preferred plumbing they were very friendly and got someone out to me quickly. Problem was fixed in no time, and at a great price. Would use them again and recommend for friends and family.Posted on Google![]()
Jamie McKay2899 days agoTrustindex verifies that the original source of the review is Google.
Christian Is a Hard Worker With Wonderful Work EthicPosted on Google![]()
Cassi Harms2940 days agoTrustindex verifies that the original source of the review is Google.
Reliable, honest & fair pricing.Posted on Google![]()
Sue Robbins3005 days agoTrustindex verifies that the original source of the review is Google.
Jorge did a great job fixing someone else's work. Friendly, efficient, and knowledgeable. Thank you.Posted on Google![]()
connor Graves3155 days agoTrustindex verifies that the original source of the review is Google.
I have used preferred plumbing many times and have been happy with the quality work and pricing. Preferred plumbing is my goto when i have any plumbing issues.Posted on Google![]()
Richard Havens3251 days agoTrustindex verifies that the original source of the review is Google.
I called preferred plumbing and drain out to replace my cracked garbage disposer. My technician arrived within an hour of me calling in and had my new garbage disposer without a hitch. I was so impressed. Two hours from the time I called in to the time my problem was solved. I would recommend Preferred Plumbing and Drain to everyone.Posted on Google![]()
Britaney Barnreiter3251 days agoTrustindex verifies that the original source of the review is Google.
My laundry line started to back up and leaked water all over my garage. It was nothing I was able to fix, so I called Preferred Plumbing and Drain. They sent service person Tom and he arrived and within the hour as promised. The tech was able to cable my laundry line thoroughly. He tested all the lines to make sure everything ran correctly. I was able to return to doing my laundry with no further issues and have not had any problems since. I would definitely use these guys again. Thank you PPD!Posted on Google![]()
Suzanne Agol3255 days agoTrustindex verifies that the original source of the review is Google.
I received a call from my neighbor that water was running from my backyard out into the street. I called Preferred Plumbing and Drain. The service person arrived and within minutes had the water turned off. He determined that my dogs playing tug of war with the garden hose, had ripped the plumbing off the side of the house. In about 2 1/2 hours, the plumber not only had the plumbing repaired and the water back on to the house, but had also made friends with both of my dogs. Preferred Plumbing and Drain has gained a customer for life. Thank you for your prompt and courteous service.
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Amber W.28 days agoVerified
These guys are great. They always do a really good job. They're quick and efficient. They came and replaced a bathroom faucet that was leaking. They were honest with me about the price. Will definitely call again for plumbing needs.+0Posted on Yelp![]()
Hope H.145 days agoVerified
On 3/26, my kitchen sink line was not draining and my washing machine line started backing up as well. I called Preferred Plumbing & Drain and they sent out a technician the same day. My kitchen line was so backed up that the snake broke in my kitchen line. They sent another technician out to assist. They pulled the cable out very quickly. They went to the backyard clean out and as soon as they removed the cap it overflowed. They cleaned everything up, cleared the line and cleaned up the overflow mess. They were even telling my curious daughter what they were doing as well, it was very professional and thoughtful. On top of that, they fixed my water pressure in my kitchen as it was super low ever since my water heater was changed out by my neighbor. Special thanks to Darion #82 and Corben #96 for their professionalism and hard work!!+0Posted on Yelp![]()
David T.654 days agoVerified
Very reliable and hard working individuals. I had them do a few things while they were here. They had good prices and delivered on the workt hey did. The serfvice was good, never a let down. They completed everything as requested in a few short hours. I'm happy with the service call they completed today and would work with them again+0Posted on Yelp![]()
Kim P.818 days agoVerified
I had some moisture under my home, something was leaking. So within a couple of days, experienced plumbers Tony and Gage replaced repaired and updated the existing plumbing. I know it was a challenge but they were very professional and were good at making decisions. I recommend this company and will look forward to working with them in the future. The best value also, very appreciative.+5Posted on Yelp![]()
J A.886 days agoVerified
So thankful for Preferred Plumbing and Drain. My 4 yr old son had watched a YouTube video of kids flushing items down the toilet and managed to clog 2 toilets! After a couple days of trying to unclog it ourselves and no signs of improvement, we decided to call these guys at 8pm. They sent out Anthony 78 who came about an hour later. Very nice guy. He made an assessment and let us know that he would have to come back the next day with all the proper equipment. The next day, Anthony and an apprentice came and worked on both bathrooms for a little over 4 hours and fixed EVERYTHING way better than before! I'm so thankful for their services and their friendly demeanor. Definitely a HIGHLY RECOMMEND company for all your plumbing needs! Thank you Anthony and Joe! You're services are GREATLY APPRECIATED!!!+1Posted on Yelp![]()
Amber W.1509 days agoVerified
This company will be our go to for our plumbing needs. Tony #74 was awesome! He came out and gave us a free estimate, which we felt was reasonable for his time. He was able to install two faucets for our master bathroom sinks in just under two hours. He was thorough and tidy. When he came out and did the estimate, he was knowledgeable about the issue and recommended that we replace the two faucets. We highly recommend this company for your plumbing needs. I'm sure all the employees are great, but Tony #74 is our guy.+1Posted on Yelp![]()
Cathy C.1709 days agoVerified
Herman just replaced our water heater and did an amazing job! He was very friendly and efficient and left everything clean and in order when he was done. I would definitely recommend you request Herman if you ever have a water heater need.+0Posted on Yelp![]()
Yang H.1749 days agoVerified
Raynor Ellis came to fix our plumbing and he did a splendid job! He was knowledgeable, kind, responsive and mannerly. We even had a discussion about our dogs as we owned the similar breed.+0Posted on Yelp![]()
Don N.1871 days agoVerified
We had a blockage in our line that caused the toilet to backup and overflow. Not a pretty sight. I called Preferred Plumbing and Drain and they sent someone out within a couple of hours. The plumber that came out was able to clear the drain quickly. He was very friendly and explained everything he was doing. I was impressed with how he was very thorough with cleaning all of the areas he worked in. He was able to complete the kob in one hourwhich made me feel that he was conscientious of the time and did not try to spread out the work to make it an extra hour. I am very satisfied wiith their work and would highly recommend Preferred Plumbing and Drain to my friend in need.+0Posted on Yelp![]()
Asia R.1873 days agoVerified
Tony responded to our emergency kitchen sink flooding due to a clogged shared drainage line. He was extremely helpful and professional. Would highly recommend for Tony's quality and expeditious emergency service!+1Posted on Yelp![]()
Joyce W.1880 days agoVerified
THANK YOU DREW!! Because of the quick response from Chad the manager at Preferred plumbing I am revising my review. Chad contacted me about my issues. Chad sent Drew out to see if the problem could be corrected without breaking up my new concrete. Drew came out assessed the situation, listened to my concerns, came up with a solution and Chad made it a reality! DREW came the next day and worked diligently, went above and beyond and now I have use of my sprinklers. Once again that you both DREW and CHAD!!+0Posted on Yelp![]()
Jesse I.2005 days agoVerified
Wow!!! Amazing work!! They helped me with a small leak in my bathroom. They where at my house the same day in less than hour. Keep their number on speed dial!!!+0Posted on Yelp![]()
Nwana C.3771 days agoVerified
Wow is all I can say! This company truly came to my rescue and on Mother's Day when my water heater went out. I filled out an online request and within less than an hour they were at my door. Stephen 5 was extremely professional and explained everything every step of the way. He didn't leave a mess like some ithers have done in the past. He also noticed a leaking faucet in my front yard and was able to quickly fix that. I would definitely recommend them to any of my friends that need plumbing services. Way to go Preferred Plumbing!!+0Posted on Yelp![]()
Nigel N.4384 days agoVerified
I had an issue with a leaking pipe in my kitchen sink back in July and called Preferred Plumbing & Drain to see whether they could fix the issue. They sent a plumber over to do an assessment and said only one of the pipes needs to be replaced. He didn't have the part but did go to a hardware store to get it. He replaced the old pipe and, since then, it's been working perfectly fine. The cost of labor and the replacement part amounted to $200.00. The plumber did a good job fixing a simple problem in a short amount of time at a reasonable price.+1Posted on Yelp![]()
Michelle G.8 days agoVerified
Im giving a huge shout out to this company. We had a really horrible drain issue at work and they sent Chris #43 to do the job. And what a great job he did and he was on time and very polite and his customer service was way beyond expected. Thank you for sending Chris. If you need a plumber give these guys a call you will not be disappointed.Posted on Yelp![]()
Janeen K.15 days agoVerified
I had a wonderful experience with Preferred Plumbing and Drain! From the very first phone call, everyone was friendly, professional, and so helpful. They responded quickly, and I was very impressed with how fair and reasonable their pricing was. The gentleman who came out to my home was friendly, knowledgeable, and took the time to help me understand everything. It's refreshing to receive such great customer service from start to finish. I would definitely recommend Preferred Plumbing and Drain to anyone looking for a reliable, honest, and friendly plumbing company. Thank you, Preferred Plumbing and Drain, for your excellent service and help!Posted on Yelp![]()
Bryan S.18 days agoVerified
Kayleb tech 46,"Kayleb is an absolute lifesaver! He handled a brutal, long-overdue toilet repair quickly, cleanly, and without complaint. The bathroom is fully working and spotless. Fair price, total professional--would hire him again in a heartbeat" and knew instantly the moment I let him in my home I would be free to go to the store leaving him with full access to my home with no worries, this is your number one professional house call Beast he needs to be sitting in office making double what he is currently making and an immediate promotion I think even just from this review following today's service 10\10 5 star service. Thank you very much Posted on Yelp![]()
Mary S.33 days agoVerified
I have used Preferred Plumbing for years for any plumbing issue I have had. Never had a complaint. No complaints about workmanship at all. My only complaint is they charge a $10.00 administrative fee before you even start. And they charged $20.00 fee for gas even though their company is literally just around the corner. Both of these are wallet gouging expenses. It is a sad time.Posted on Yelp![]()
Robert B.46 days agoVerified
Ivan 48 HIGHLY RECOMMENDED! Professional, on time, took great care of issues, cleaned, non-intrusive and awesome pricesPosted on Yelp![]()
Pedro B.100 days agoVerified
I had a water heater that was leaking, and the technician that came out was so friendly. He gave me a free estimate actually showed me what was wrong with my water heater. He came back out installed the new water heater and left no mess at all in fact it was cleaner when they left. very happy.Posted on Yelp![]()
Lilly C.100 days agoVerified
Preferred Plumbing and Drain is one of the best plumbing companies. The pricing is reasonable and their technicians show up on time. I would definitely recommend this plumbing company to my family and friends.Posted on Yelp![]()
Marie M.100 days agoVerified
I've used them many times by far the best pluming service I've ever used. Juan in the office is always so kind when talking to getting a tech to us and every technician they have sent has been so friendly especially Noel!!Posted on Yelp![]()
Eugene L.109 days agoVerified
Mike 79 came in drained our sink and was very quick and fast! I appreciate everything he did for usPosted on Yelp![]()
Ryan M.130 days agoVerified
These guys responded quick, fixed my issue same day and saved me a massive headache. Super professional. thank you!Posted on Yelp![]()
Craig S.153 days agoVerified
We recently had a clogged toilet, which turned out to be a clogged sewer line affecting the toilet, the shower and a sink. I called preferred Plumbing at 9:50 in the morning, and by 11:15 Michael (#79) was at our door. Very nice and polite gentleman. He did some checking, explained what he needed to do, and by noon, was writing up the bill. Michael was very organized and efficient, and cleaned up when finished. I was very satisfied with the price and would recommend him without hesitation. Thanks Michael!Posted on Yelp![]()
Denesha Z.166 days agoVerified
Josh & Shafee are both so handsome & intelligent !!!! They both busted their tails for two days ! Finding a deep pipe that busted showed up early stayed late extremely friendly I got the service that I requested they went above and beyond quality of work was top tie ! Value of their work is wonderful and high caliber! Value is worth every penny ! We need more workers who are anal and take pride in their work .They came prepared you can tell they both love plumbing and are extremely knowledgeable they broke it down step by step for us for us to understand I highly recommend I give them 5 starsPosted on Yelp![]()
Charlie P.222 days agoVerified
These plumbing professionals are ready for anything. They are dedicated and willing to go the extra mile to get the job done.Posted on Yelp![]()
Martha F.246 days agoVerified
Mike 79 did a great job. He found the problem and fixed the dishwasher. Thank you MikePosted on Yelp![]()
Barbara M.293 days agoVerified
This is our second experience with Preferred Plumbing and Drain. Can't say enough about the excellent service and price. Johnie did a fast and efficient repair of our problem. They will always get our business!!!!Posted on Yelp![]()
Dwaine B.312 days agoVerified
I needed a leaking valve replaced that provided water to my backyard irrigation. Setting the appointment was very easy. I received a call in the morning to confirm when Rod would be at the house. He had the parts on his truck and got started right away. Forty minutes later he finished and had the area cleaned up. thank you Rod for the service you provided and I will call again for my next plumbing needs.Posted on Yelp![]()
Myra M.315 days agoVerified
This morning, Dajahn (tech#87) arrived to replace my broken garbage disposal. He was friendly and polite and got right to work. After installing the new one he tested it twice to make sure it was working properly and left the sink area spotless. Thank you!Posted on Yelp![]()
Lukas C.316 days agoVerified
If you were to get any tech please ask for Dajahn Evans #87, he is very knowledgeable, charismatic, and effective! He helped me with a headache of a problem with my kitchen sink! Thank you so much Dajahn for everything!Posted on Yelp![]()
Nite K.325 days agoVerified
They replaced my tub and shower trim package 20 years ago.I was just thinking about how long it had been .Everything else if falling apart around it but the kit is still doing great,The original cartridge it still in there.No leaks. Thanks MattPosted on Yelp![]()
Jerrick H.333 days agoVerified
So the other night, while at work,the water for our main office bldg stopped working, nothing worked, sinks, toilets, Nothing! After a little investigation, we learned that someone had completely removed our backflow, crippling our main office bldg. This was a first for me, and I needed to rectify the situation as quick as possible. Called the company that monitors our fire suppression system,to see if they could help...no they couldn't, tried another plumbing company,to which they gave me a bunch of excuses, of how hard it was going to locate the part on short notice, and just a lot of "what ifs", which was no help for our situation. Called Preferred plumbing & Drain...This turned out to be the best decision and answer to my serious situation. Within 30 min, they had 1 of their techs onsite to do a cursory inspection of what was happening and what would be needed to fix our problem... within 10 min the tech was on the fone to his home office with the details, and informed me that I would receive a fone call shortly from his service manager Herman. Let's just say Herman does his job very well, and was very detailed and informative and straight to the point...which is what I like in a stressful situation, Once he finished laying out the fix, he called me back in 30 minutes with the quote, which intailed, Backflow replacement, backflow testing, cage design and installation, all in 1 sweet package. I had my superior approve the work immediately, to which Preferred plumbing & Drain, dispatched, Anthony #74 and Fernando #16 to our property, which at this time it had started to rain heavily, which I would have understood if they wanted to wait out the rain, because Ive worked in many times, and do not like doing, did not deter them one bit from their mission...Yes they were in the rain handling business, no complaints, just dedication to us the customer, which me and my team greatly appreciated very much. And last but far from least, was Cynthia R., who was my first contact at Preferred plumbing & Drain, and was such a refreshing and calm professional, who answered all my questions and made me feel so much better about my situation and that there was a solution in sight, which was a huge relief for me and my team... Thankyou Cynthia! ....let me close with... Preferred plumbing & Drain are my new Plumbing company, for their quick response, professionalism, knowledge, thorough ness...what you want in a company, when in a stressful situation, and I'm personally impressed by the workmanship of the job they did for us, it's good to know that their are ppl that still take pride in their work. Thankyou again to the crew at Preferred plumbing &Drain... You Guy's Rock! JPosted on Yelp![]()
Scott J.353 days agoVerified
Today, Juan from Preferred Plumbing, came out to my home. When I ran water in the bathroom sink, I heard gurgling noises from the tub and then water backed up. Then the water in the toilet went down. Oh boy! Juan checked the back clean-out pipe and removed a big ol' nasty clump of roots and toilet paper near the top of the pipe! He cabled the sewer pipe also. Toilets were fixed. Tub was still not draining so he cabled that part and saw the clog. All pipes cleared and everything worked fine! Price was good. Juan was great to talk with as he was working. Thank you so much Juan and thank you Preferred Plumbing!!!Posted on Yelp![]()
Beth M.367 days agoVerified
Called around in a bit of a panic over a leak, after getting in touch with these guys, Anthony was able to come out and was very helpful. The issue was resolved in about 45 minutes, and felt the service was quick, cost effective and reliable. They left earlier this afternoon, but I would say I'm happy with the quality of work he put into fixing the problem. He also explained things pretty well, which was happy about. It gave me a better understanding of the situation, so thank you!Posted on Yelp![]()
Ayame K.487 days agoVerified
Anthony Tech 7 provided amazing service. He was quick and efficient. Very nice and knowledgeable. He did a wonderful job fixing the leak in my yard. He replaced my sprinklers and he was very polite and patient. I'm really happy with the service he provided. He was very professional. I definitely recommend him.Posted on Yelp![]()
Veya C.497 days agoVerified
The service I received from Anthony, tech 7.. was top tier! He was empathetic, thorough and quick. He also educated me on the problems I had and why the occurred. I will be recommending him to all the people I know for business!! Thanks Anthony !Posted on Yelp![]()
Darrell W.535 days agoVerified
Did a sweet job after another plumber kept pushing me off. There also has to be 85 total characters in this review so yea great company!!Posted on Yelp![]()
Dorinda P.541 days agoVerified
My husband and I live in a senior community in Roseville. Our shower would not drain and was spilling water from the shower onto the bathroom floor . We called preferred plumbing and drain in am . They called back within the hour as promised and set up a time between 12-1:00 same day . What a great experience. Peter the technician was so efficient , professional and very nice . He explained the problem and went to work . He showed us the before and after pictures. He didn't leave a mess and cleaned everything up after the work . I highly recommend this company!Posted on Yelp![]()
Sandra J.566 days agoVerified
Numbers 57 and 68 Came out right away and did a wonderful job! Hardly any mess at all!!!!! Everything was contained and controlled!!!! I'll recommend them to everyone asking!!!!!!Posted on Yelp![]()
Kat W.596 days agoVerified
First I'd like to say thank you to Bowah for fixing a leaking toilet drain in my bathroom ceiling. It was alot of hard work going back and forth to the upstairs apartment to figure out where the leak was coming from but with diligence and patience he got to the source of the leak and fixed it!!! I was very impressed by his professional work and demeanor. This man should be rewarded highly! Thank you again for saving the day Bowah!!!Posted on Yelp![]()
Kenny R.605 days agoVerified
I recently had an issue with some plumbing in our rental house. Every other plumbing company told me it would be a number of days before they were able to come take a look. Preferred Plumbing was there within 24 hours, fixed everything for a great price, and our tenant told us the technician was a joy to work with. I will definitely be using them again!Posted on Yelp![]()
Tara Y.612 days agoVerified
Corben helped me slove a plumbing issue. Was fast friendly and efficient. Very reasonable prices. Highly recommend this company and especially Corben.Posted on Yelp![]()
Teresa S.615 days agoVerified
Kyler is the best worker to come out about our plumbing. He is very knowledgeable and explained things very well... we've had 2 other companies come out and they were horrible. Still leaving an issue behind. Happy that Kyler was able to quickly solve that particular issue we had.. He's a keeper.. Oh.. and he came out to voluntarily work on his birthday.. awesome guy..Posted on Yelp![]()
Sheri L.637 days agoVerified
I had Jay come to service my building this morning. He was very professional and very knowledgeable on the issues I was experiencing . Very thorough work. I would recommend a million times over. We will continue to request this company for all our plumbing needs. Thank you again for your great work!Posted on Yelp![]()
Ellestad G.641 days agoVerified
I called around in a panic, and they were the only ones willing to come right out! Service was fairly quick, they were able to respond right away despite it being a weekend and later in the evening. I admire their dedication. The service rep that came out was J. The problem was fixed in a reasonable time, and they had good prices. The leak was coming from the side of our home which was coming through a wall and they were able to pinpoint the problem to a bathtub overflow thing. Highly recommend the service from themPosted on Yelp![]()
Stan M.650 days agoVerified
I would just like to give a public thank you Dajahn Evans #87. While he was servicing my apartment at the Sherwood complex he explained things with such a positive attitude and with great patience! This is a wonderful young man with a great future.Posted on Yelp![]()
Pedro B.674 days agoVerified
They're an amazing Plumbing service!! They came gave me a Free estimate,which was great, they sent a very knowledgeable service technician and the price was fair.Posted on Yelp![]()
Mary S.682 days agoVerified
This is always my Plumbing company of first choice. I have used them many times in the past and their service always exceeds my expectations. I called this time for a clogged kitchen sink. J tech 14 responded arriving much faster than expected and quickly diagnosed the problem. He was meticulous in the way he completed the job. He left the area cleaner than when he arrived. He also completed the job for a very reasonable fee. I would definitely hire them again.Posted on Yelp![]()
Joel S.703 days agoVerified
I had the pleasure of working with Juan (tech #2) when he came by to fix my clogged kitchen sink. Incredibly personable, fast, and efficient. I would definitely recommend this company to anyone.Posted on Yelp![]()
Glen S.706 days agoVerified
Glen Stern 3:21 P.M. Mo 09.30.2024 Re: Preferred Plumbing & Drain The plumber Mr. Audel #10, just snaked my severely clogged apartment bathroom sink: A neatly uniformed, to say the least courteous as informative Mr. Audel #10 wasted no time accurately diagnosing and resolving the plumbing issue in less than (35) minutes and tidied up upon request on his way out. Preferred Plumbing & Drain ... Reasonably priced and like Amazon , Customer Service Eccentric. Cheers,Posted on Yelp![]()
Alice D.718 days agoVerified
I want to thank Shafee from Preferred Plumbing, who saved me from living without hot water for 10 days. He arrived in less than an hour after I made the service request. Very professional and polite, he went above and beyond to help me and my daughter avoid struggling with cold showers. I had a faulty control valve on my water heater that was leaking gas, which needed replacement. PG&E had disconnected the gas due to unsafe conditions. The part was hard to find, and most stores only offered online preorders with a wait time of around 10 days. However, Shafee managed to locate it in just an hour. He installed it quickly, identified and addressed other potential hazards, and replaced the old gas valve and pipes. Despite it getting late, he stayed until everything was done and ensured the heater was safe and working properly. He thoroughly inspected for any other issues or leaks before leaving me feeling secure. Preferred Plumbing provides amazing service! Work is completed the same day, communication is easy, and they don't leave a mess. They do everything possible and even the impossible to get things done!Posted on Yelp![]()
Booger B.737 days agoVerified
Tony 77 from preferred plumbing is a master plumber & did a great job pricing out our job and following through with an excellent job removing our old 40+ year old water heater and installing a new one. John did an amazing job installing new risers on our septic tank and Tony helped with that. John & Solomon finished the job by installing a new dishwasher,garbage disposal & kitchen faucet. Very pleased with the results, they are my go to plumber'sPosted on Yelp![]()
Betsy S.741 days agoVerified
We are happy with Preferred Plumbing and have used them multiple times in the last several years. We have had toilets overflow, sewage pipes back up, water heater pipe issues, etc. They have great management, good customer service, and excellent plumbers/technicians. Whenever there is an issue or concern, management is quick to rectify and they warranty their service. Their rates are definitely reasonable. Most recently, we had a water heater pipe leak. It was repaired, but did not seal properly. Rod, with Preferred Plumbing came out and redid the pipes efficiently and thoroughly and at no charge. He was great to work with. I would highly recommend Preferred Plumbing!Posted on Yelp![]()
Marissa L.744 days agoVerified
Our plumber Richie tech #44 was so amazing, honest & professional. He solved our bathtub draining issue within an hour and went above & beyond to check our piping under our house to make sure we didn't have a bigger issue. Thank you Richie and Preferred Pluming & Drain!Posted on Yelp![]()
Joe W.752 days agoVerified
Jonathan came to replace my toilet valve since it was leaking late at night. He replaced it and was professional. Company responded quickly to my requests and would recommend it to others.Posted on Yelp![]()
Kelly L.769 days agoVerified
Friday we had a serious plumbing emergency my property manager had preferred plumbing come out to handle quite the mess here Jonathan tech 14 arrived and handled everything and made sure we would have no more issues. Jonathan had excellent communication and amazing customer service. He was polite hardworking precise and ensured the issue was fixed before leavingPosted on Yelp![]()
Fountain G.790 days agoVerified
My staff and I would like to give a shout out to Soloman Brown #27 at Preferred Plumbing! His knowledge and great customer service yesterday was amazing and greatly appreciated! Soloman helped us with a backed up mainline in one of our buildings affecting multiple residents. Soloman arrived so fast and took care of the issue in a blink of an eye! Thank you Soloman!Posted on Yelp![]()
Amber G.814 days agoVerified
this place rocks! tony, #74, was professional, efficient and knowledgeable regarding the issue we were having as well as prevention. the problem was fixed in no time and I could go about my day! Not to mention affordable!Posted on Yelp![]()
Alma C.823 days agoVerified
Preferred Plumbing is amazing! they are my go to for all my plumbing needs! Had an emergency in my kitchen this morning! my faucet burst and hot water was shooting everywhere! Tony74 arrived asap and fixed my issue, was friendly and quick above and beyond service I 100% recommend! Thank you Tony74!!Posted on Yelp![]()
George E.874 days agoVerified
we called Preferred in the past and they came out for emergency piping issue. they were the only ones to come out they again went above and beyond with great service. Our plumber Najee was very helpful and informative. he explained all aspects of the issue and explained how our faucet was leaking. He helped us a great deal and was courteous and provided much needed expertise. thank you Najee and Preferred for another great job!Posted on Yelp![]()
Freddy B.886 days agoVerified
Our apartment drain backed up on Easter and the tub and toilet started to fill with water. I was worried no one would come out on a weekend, much less Easter Sunday. Called Preferred and spoke with Owen. He was friendly and said he would look for a truck to send out. He asked if I wanted a call back when the plumber was on his way. He called back and gave an arrival window which was about an hour and a half away. Garrett #43 showed up as promised and went to work clearing the line. After snaking the line, he had me run the tub and flush the toilet several times to ensure a strong flow. Garrett was easygoing and professional and knows his stuff. He even wrote some advice to help prevent a future soft blockage. Very satisfied with Garrett, Owen and Preferred. Thanks to all for saving our Easter!Posted on Yelp![]()
Tori R.891 days agoVerified
I worked with Pedro Rodriguez. We had a leak in our bathroom. We had 3 plumbers come out before Pedro and none of them could find the leak. Pedro found the source of the leak fairly quick. He was very accomading. He thoroughly cleaned the bathroom upon completing of his work. He was a very nice gentleman he was on time and professional.Posted on Yelp![]()
Cayla L.901 days agoVerified
Requested service for a backed up toilet line and Pedro Rodriguez came out within hours of putting in a work order to fix it. He did a great job and was very professional and informative. Very much appreciated!Posted on Yelp![]()
Jennifer C.942 days agoVerified
Responsive and professional. I have used their services multiple times and would call again.Posted on Yelp![]()
Richard K.988 days agoVerified
Another excellent and reliable sewer line clog service. Called late Friday afternoon and was able to get same day service as well. Bryan (badge #30) was excellent! Highly recommended.Posted on Yelp![]()
Laura L.995 days agoVerified
This is my 2nd review that I'm leaving for this amazing company. After the service provided to my home, I referred Preferred Plumbing and Drain to several friends and family. Tonight, the septic backed up at my elderly neighbors home and my first call was absolutely to Preferred Plumbing. Once again, they came to the rescue. They arrived within a couple of hours and had everything flowing smoothly in about an hour. The young man Solomon that fixed everything tonight was friendly and Professional. I absolutely will continue to recommend this company and urge anyone to request Solomon for their plumbing needs! Thank you so much!Posted on Yelp![]()
Pjay C.1053 days agoVerified
A little over a month ago, I had a clogged toilet. The representative o the phone was very professional yet very pleasant. Someone came by in a couple of hours. The work order says the gentleman's name was Bowah (Apro 057217 or 657212)). He was very professional, understanding, attentive and friendly. A toilet clog can be stressful, as well as calling in an emergency plumbing service, but the service man saved the day, not just with fixing the issue, ut fixing it with so much kindness and understanding.Posted on Yelp![]()
Don Z.1053 days agoVerified
Did not leave until job was complete. Very professional and very neat. Apartment clean when he left. Knew his business!Posted on Yelp![]()
Sarah D.1068 days agoVerified
Genesis #1 was AMAZING! He came after hours and was able to unclog my heavily backed up toilet without having to replace the whole toilet. He was very friendly and even talked with my young children. Your company has a superstar on their hands!Posted on Yelp![]()
Evelyn G.1077 days agoVerified
Hi giving a big shout out to Michael (tech #23) who came out really quickly to answer a service call for my water heater today. This firm is excellent and incredibly responsive. They actually installed this unit for me on Christmas Eve 2021 which I consider a holiday miracle as I had a house full of guests. Thanks a million Michael and Preferred Plumbing and Drain!Posted on Yelp![]()
Joel V.1086 days agoVerified
Marco employee 12 is amazing, he spent hours working on a finniky program nobody else could figure out! our family is so blessed that he came to help us out!Posted on Yelp![]()
Brianna C.1088 days agoVerified
Genesis was extremely helpful in fixing my plumbing issue. He explained the problem clearly and checked to be sure it was fixed multiple times. He didn't charge me for extra time spent. Highly recommend this business, ask for Genesis when you call!Posted on Yelp![]()
Tony C.1089 days agoVerified
I had an exterior pipe leak which required some digging up some concrete to expose the pipe. everything was done professionally and the price was very close to other companies I called. I will definitely contact preferred plumbing again if needed.Posted on Yelp![]()
Sherrell C.1119 days agoVerified
Today Devaun Welch, from Preferred Plumbers arrived at our house this afternoon and after looking at the situation it was discussed that we definitely needed to replace the faucet. About 2 to 3 weeks ago he came and he had to do alot if work stop the leak from under the sink, tighten the faucet on the top and a few other things. We decided to see if what was done would work. Which it actually did just now just from the back of the faucet the leak was starting and after much decision and explaining to myself and husband we decided to replace the faucet. The price and labor was told from the beginning. Told what would be done. Plus I have to say Mr. Welch was very neat with his work and cleaned everything up. My kitchen did not look like a tornado or cyclone. Would definitely recommend Mr Welch and Preferred Plumbers if you need service. My 2nd time working with them. Thanks againPosted on Yelp![]()
Susan P.1228 days agoVerified
I just moved to a new house and the outside faucet wouldn't fully turn off, the shower sprayed water from the top and the sink leaked. Tony (tech 74) quickly diagnosed the problems and fixed them. He was kind, knowledgeable and finished the job in a timely manner. Thank you Tony and preferred plumbing!Posted on Yelp![]()
Sandra M.1260 days agoVerified
Preferred Plumbing & Drain is truly 24 hours. The amazing, awesome, Colleen just left our house after 2:00 am. After another company claimed to be 24 hours, they couldn't follow thru the way Preferred did. The customer service was great and the professionalism, kindness, and patience for our great plumber Colleen was even better. She didn't leave until she was sure job was done! Thanks !!Posted on Yelp![]()
Kathleen B.1283 days agoVerified
Bowah (#22) came to fix our leak today. He was on time! and such a polite, well mannered and thoughtful tech. I was delighted with his service. He even had the parts he needed in his car. He listened well (such an important thing), and was quick and efficient. Everything about this experience went great. I really hope if we ever need their help again, that they will send Bowah. You know, I don't know if it's because I'm getting old (57) but it seems like customer service these days is terrible. You don't get warm, real, sincere people anymore, it seems. But Bowah was. And I will tell everyone about this place.Posted on Yelp![]()
Ajay J.1288 days agoVerified
Old pipes, corrosion and a Saturday evening was a perfect mix for a disaster. Preferred Plumbing sent Michael (Tech 34) over immediately and Michael did a great job fixing the issue. The leak was behind a dry wall in a cramped dark corner behind the water heater. But for some reason Michael knew exactly what needed to be done. After removing the leaking and corroded joint, he fabricated an 'L' on the spot in my garage and then proceeded to fix it properly and at the end I had running water again. This was done very quickly too. Michael, thanks for saving my weekend and for the great service.Posted on Yelp![]()
Victoria M.1321 days agoVerified
The work done by Tech. Bowah #22 very professional and completed in a very timely matter. Would recommend this company to family and friends.Posted on Yelp![]()
Kat M.1324 days agoVerified
My toilet was old and didn't flush well. It had been fixed at least twice before. Tech showed up quick and decided to replace it. Worked with property mgmt, went to buy the toilet, and did the replacement quick. All is good now!Posted on Yelp![]()
Bella L.1349 days agoVerified
Tech Lukas C. #14 was beyond amazing. So professional, knowledgeable, respectful of our home and got the job done in a timely manner! I recommend this company and this tech! If I could give an extra 5 stars, I would! I am one satisfied customer. Thank you.Posted on Yelp![]()
Brian P.1364 days agoVerified
My storm drain was clogged and flooding the my entire parking lot on Dec 10th. Eduardo (Tech #21) came through and handled his business! He is professional, kind, and definitely knows what he is doing when it comes to storm drains. I will DEFINITELY call Preferred when I have ANY plumbing issues. Respect!Posted on Yelp![]()
Yttv F.1364 days agoVerified
He repaired our plumbing issue very quickly. He was kind knowledgeable explained what was happening in our system. And he was prompt on arriving for the job. We even gave him a tip. And he offered a 30 day warranty on the job.Posted on Yelp![]()
Jillian S.1368 days agoVerified
Herman has been most helpful at Preferred Plumbing & Drain. I have called with questions about quotes and scheduling being a property manager. Herman explains things efficiently and is prompt at assisting me with any questions or concerns I may have. I highly recommend preferred plumbing, specially in an emergent situation!Posted on Yelp![]()
Carolyn E.1368 days agoVerified
Eduardo, tech#21 was great! He was prompt, friendly, and worked with me on catering the job to my needs. He was even willing to clean up afterwards which not all tradesmen do. So I was happy with his work to say the least.Posted on Yelp![]()
Michelle B.1390 days agoVerified
Amazing! We called Preferred third, and I wish they had been first. Raymond came out, late because another company had bailed on us and the second wanted to price-gouge. Raymond resolved our issue, was courteous and professional, and didn't charge an arm and a leg, even though it was 9 pm or so. Highly recommend this company.Posted on Yelp![]()
Martha J.1401 days agoVerified
We had a clog that needed clearing, leaks to be addressed in both bathrooms, and a shower head in need of replacement. Jesus #87 was the technician who came out to address. He was so easy to work with. Very pleasant personality and extremely knowledgeable. Took the time to explain what the issues were and the fixes to address. Was careful with any equipment brought into the house, and thoroughly cleaned up afterwards. If I had any questions he took time to respond. Also had someone in training along with him, Lizzy, it was a really good team. Based on my interaction with Jesus and the experience he brought to the table I would recommend this company without hesitation.Posted on Yelp![]()
Megan L.1404 days agoVerified
We were incredibly happy with Matt James! We was very knowledgeable and a hard worker! He was able to fix our shower valve on the weekend so we were able to have our house back for Halloween! We really appreciated that he went above to get the job done right.Posted on Yelp![]()
Nat J.1444 days agoVerified
Used preferred plumbing for the first time and Tony was great! He was kind, helpful, and did a great job! Highly recommendPosted on Yelp![]()
Jessica H.1445 days agoVerified
I've used Preferred Plumbing and Drain twice now, and each time their work has been stellar! Reggie came out today to look at some toilet issues. He was up front about the cost of the repair, plus gave me good information about potential future costs and time estimates should I decide to replace it. He was honest, efficient, and overall a pleasure to work with! If you need plumbing work done, you can't do better than Preferred Plumbing and Drain!Posted on Yelp![]()
Tony P.1453 days agoVerified
Charles is the man and shout-out to the people working the front desk too for being very responsive and quick. Charles quickly fixed my water heaters thermocoupler and was responsive when issue with water heater continued. Came back around and carefully looked at the water heater, made sure I was there to hear from AO Smith customer service on the phone. In the end he cleaned it out and got it working. Also had a good talk about replacing it and the options I have, when that time comes will call him back again. Customer service, Expertise, Follow-throughPosted on Yelp![]()
Larry D.1454 days agoVerified
Called with drain problem and spoke with office and they had Vlad contact us. Vlad came out and fixed the issue with little problem. Great tech, would have Vlad come back out if we have more issues with drains.Posted on Yelp![]()
Emily N.1454 days agoVerified
Matt J. #27 was an absolute life saver! He was so extremely nice and professional! Cannot thank him enough!Posted on Yelp![]()
David C.1455 days agoVerified
A toilet angle stop valve started leaking on Sunday at mid day. After calling the office, a technician came out earlier than originally estimated. The cost was confirmed before work was started. Matt was very thorough to check his work before he left. He is conscientious to complete the job to the customer's satisfaction. We highly recommend Preferred Plumbing.Posted on Yelp![]()
Nick P.1456 days agoVerified
Our kitchen sink ended up exploding water all over the cabinet and floor. We reached out to them they worked around our schedule so my wife didn't have to deal with it lol. Tony #74 was the tech that came out noticed it was the faucet that failed. He went and picked us up a new one installed it and got it all done within an hour. Great job very friendly and saved us from the headache. Will recommend to anyone and will be using them as our preferred vendor in the future. Thanks TonyPosted on Yelp![]()
Peter K.1470 days agoVerified
Tony #74 was really great. So was George too who did the original evaluation. We had a galvanized pipe 200ft in length, from the 1960's, that feeds our home with fresh water from the water main, at the back of our property, spring a leak deep underground. Tony found the leak and replaced the bad pipe. The job was completed in 2 days and he did the entire job on his own. Very good communicator, hard working, and trustworthy. He spoke to my wife, who has no clue about the irrigation vs water system (intake/sewer) in our back yard and helped her understand what was going on and explained the process completely. We had a realistic estimate upfront and didn't pay more for the job. We had an update every few hours on progress and learned so much about our yard pipes. The reason I'm writing this review is because I feel that this is a good company. They aren't trying to elevate the cost of the job by making it larger than it is. This is the second great experience I've had with different servicemen. Thank you Preferred Plumbing & Drain! Our yard is no longer flooded and we have fresh water.Posted on Yelp![]()
Anjali P.1484 days agoVerified
We had a broken pipe in our front yard and needed emergency service. Tony #74 was very professional, Courteous, and through with his work. We highly recommend Tony#74.Posted on Yelp![]()
Ken M.1487 days agoVerified
I highly recommend Preferred Plumbing & Drain!!! Techs Matt and Reggie did an outstanding job repairing my toilet. They were very courteous, informative and professional. They also arrive on-time, so that was great. Highly recommend!!!Posted on Yelp![]()
Ericha S.1490 days agoVerified
Matt was so kind,professional, on time and great guy to work with. He got my new hot water heater installed. Cleaned up his mess before leaving and was just a pleasure to visit with. Explained what was going on and answered any questions I had. I would use again in the future if I never need services again. Thank you Matt!Posted on Yelp![]()
Ro T.1528 days agoVerified
We just moved to Sac from SD and found out the house that we recently purchased had some plumbing issues in both bathrooms. Michael (#23) came in to inspect them and gave us different options to resolve them without being pushy. He was very professional, courteous, and knowledgeable. He completed a follow-up appointment to fix/ correct the shower head in our guest bathroom and did an excellent job. We are very pleased with result. We highly recommend this company and Michael for your plumbing needs. Jocker/RoPosted on Yelp![]()
J S.1532 days agoVerified
Sergio and Joel were extremely professional and knowledgeable about what was wrong. They took care of a few plumbing problems and my sink is now running better than ever. It was expensive, but the same day service was worth it.Posted on Yelp![]()
Belinda A.1533 days agoVerified
We had our sink and bathtub backed up and Gene came and helped our apartment get back to normal, he took his time to explain the issue and always kept us updated on what he was working on. I would definitely recommend him (this company) for your plumbing and draining needs! Thanks Gene!Posted on Yelp![]()
Shelley R.1541 days agoVerified
I called and had same day service!! Paul came out and was very professional and took care of my problem. I will definitely be using them again.Posted on Yelp![]()
Lisa W.1544 days agoVerified
Very professional, Greg Tech 80 was on time and wonderful. He explained the process and Got it done!Posted on Yelp![]()
Cassi B.1556 days agoVerified
Had an emergency plumbing issue occur over memorial day weekend called and was able to schedule the following morning per my request. They called a tech and while he was not on the schedule Matt came in on his day off to help. Matt was very professional and was able to get the job done within a day and was very thorough and triple check that everything was working properly. Can't say enough good things about Matt he saved the day.Posted on Yelp![]()
Richard L.1563 days agoVerified
Thank you so much for the prompt service. Josh fit me in with short notice. We called later in the day and we would have been happy with service the next day but Greg was able to get here within the hour. He was courteous and clean. He cleaned up under the sink and put everything back When he was done. Thank you again for taking care of the clog so efficiently.Posted on Yelp![]()
Leola R.1581 days agoVerified
Our faucets to the bath tub leaked. We had no way of turning the main water source off. We had two ball valves installed and then faucets rebuilt. Herman 45 did AWESOME job, VERY professional, courteous and thorough. Highly recommended for future work. Thank YouPosted on Yelp![]()
Karen W.1583 days agoVerified
Trying to remove my last review but having trouble do I will update. I definitely would recommend this company. They are very responsive. Please disregard my prior postPosted on Yelp![]()
Sherreta L.1584 days agoVerified
Excellent customer service from Kavar at Preferred Plumbing. He fixed my problem quickly and efficiently and was a pleasure to deal with.Posted on Yelp![]()
Traci M.1588 days agoVerified
Unfortunately, I experienced water backing up into my home... it was a mess! I contacted Preferred Plumbing and it was the best decision I made. Cody, Mike, Brian and Paul were so professional, personable and very knowledgeable. They had a challenging job when they came to my house. They corrected the problem and explained everything to me before and during the process of working. I will definitely recommend this company to others. Preferred Plumbing is now my go to. Thanks again fellas!Posted on Yelp![]()
Robin R.1594 days agoVerified
My hose bib burst first thing in the morning and Tony (#74) from PPD was at my house by 9am. It was his day off but he lived in the same town and wanted to help out. It turned out to be a more complex job than he thought and he was super helpful and knowledgeable. He went to the store to get all the right parts and had the problem fixed and the water turned on to the house very quickly. I felt he truly went above and beyond to help me out and get the job done. I would highly recommend.Posted on Yelp![]()
Jené P.1594 days agoVerified
Highly recommend. We called them on Sunday and they were here Monday.Kavar #8 did a fantastic job!Posted on Yelp![]()
Grace S.1609 days agoVerified
Excellent! They have come out twice, to fix a leaky toilet and to fix a water main leak. Knowledgeable, efficient and prompt. I am very pleased with my interactions with Preferred Plumbing. And their service people are personable and helpful. Thank you so much! They are now my go-to for plumbing needs.Posted on Yelp![]()
Kirt B.1614 days agoVerified
1st time - Tony and Paul were very polite and friendly thanks for your help guys. Second Time - Hermen was also very Polite and Friendly good job on hiring good people.Posted on Yelp![]()
Cynthia B.1627 days agoVerified
Been using this company for almost 10 years. We woke up Tuesday to a flooded front yard. Called up Preferred Plumbing and they sent John 97 out. He was very communicative and detailed of what needed to be done including showing me broken pieces and timeline expectations. Very friendly and was able to get our main water line fixed. Thanks John!Posted on Yelp![]()
Justin B.1640 days agoVerified
This is a fantastic company that is very knowledgeable and passionate about their profession. Eduardo was absolutely wonderful. I would highly recommend them!!Posted on Yelp![]()
Ken D.1654 days agoVerified
Needed pipes replaced. Old Cast Iron. Eric Adams from Preferred came out. Did a through inspection. Quoted me an excellent price to replace the pipes after running a camera through the lines showing me the tree roots and the pipe decomposing internally. He worked mostly by himself on the job. Took him two days and a lot of hours. Eric did an excellent job and was a pleasure to work with. I told him that he was my GO TO GUY from now on. I am not sure what problems everyone else has had with this company , but I can assure you that when you call, ask for Eric Adams. YOU WON'T IT!!Posted on Yelp![]()
Robin W.1659 days agoVerified
I had a serious water heater issue. Within a few hours the technicians were at my home. They were very professional. (The only reason for not giving 5 stars is the total cost.) I believe the names of the technicians were Greg and Mike.Posted on Yelp![]()
Michele C.1660 days agoVerified
My toilet was leaking from the bottom. I called Preferred Plumbing and Tony # 74 came to my house promptly. Tony was very polite and courteous from the minute I opened the door. He was very knowledgeable and explained what the issue was and what needed to be fixed and replaced. Tony # 74 gave me an accurate estimate which I agreed to. He quickly fixed the problem and my toilet was in good working condition again. Tony had great customer service skills and I would definetely recommend Tony # 74 if you are in need of a plumber. He is both extremely knowledgeable and courteous.Posted on Yelp![]()
Mike E.1666 days agoVerified
Our technician was Tony74. Our shower head wasn't working for years. Once he inspected the shower and discovered what he needed to do, he told us what he needed to do and kept us informed every step of the way. Tony74 fixed the problem without delay and the best part, he was educating us about how to do it ourselves. WE LOVED THAT! I recommend this company! Ask for Tony74. He's your guy!Posted on Yelp![]()
Julia R.1673 days agoVerified
Our tub drain got clogged a couple days ago and stopped draining completely. It left pool of water for hours at a time before it went down. Brad stopped by in less than an hour after we called which was also 7:30 at night!He was able to clear the drain in 10 minutes. The whole thing was quick and painless and less than an hour! Responsive and reliable and we got a discount! Can't say enough good things! Very professional and friendly, well rounded in experience! Highly recommend! Saved the day !Posted on Yelp![]()
Pat D.1690 days agoVerified
Preferred Plumbing was great! VERY reasonable price to fix an underground leak in my front yard. The guy who came out, Eddie, was very knowledgeable and explained everything to me. He fixed the pipe in a very timely manner, and gave me a price below what I thought it would cost, which was so nice. Don't hesitate to call them if you need help, and be sure to ask for Eddie, you won't be sorry!Posted on Yelp![]()
Brian L.1710 days agoVerified
Wow! That really describes this company and it's people. New Year's Eve and all sinks,toilets and baths were overflowing. No one could come out till next week so in desperation I called there number in Sacramento knowing they would say too far away. This was at 11.00 a.m. he told me that he could have someone out but would have to call me back,,,, ya checks in the mail. Well he did indeed call me back within minutes and told me he was pulling a man off a job 15 miles away and he'd be right up. I live in the hills. Well 30minutes later. 2 trucks pulled up and was greeted byMatt and Jack and Tadashi. Immediately and professionally jumped into action and in no time flat had it fixed. Super friendly and professional. What a customer wants. Great customer service and a price that was more than competitive. I will never have to shop yellow pages again. I have found my plumbers. Thanks guys. Reallllly appreciate it.Posted on Yelp![]()
Andy S.1713 days agoVerified
Tony tech #24 was great. He was on time, unplugged my drain like a champion and cleaned up when he was done. Fast, friendly, efficient, polite, clean cut, great job. Will definitely call again next time I need them for sure.Posted on Yelp![]()
Maritza P.1724 days agoVerified
Lots of water was leaking out from the bottom of my toilet. After reading the reviews I called preferred plumbing. The downside was that they didn't have anyone available until 9 at night due to their techs being extremely busy. Matt was friendly and upfront about the costs. He found the problem and was able to fix it that night. Matt took the the time to show and explain the problem to me. He made me feel confident in the work that he did to fix my plumbing issue. He was clean with his work and was able to find and fix the problem in a timely manner. I would definitely call them again for any future plumbing issues.Posted on Yelp![]()
Shane S.1726 days agoVerified
I was selling my condo and my water heater wasn't up to code per the inspection that the buyers had done. I had very limited time to find a plumbing company that could come out and make sure that my water heater was up to code by the time my condo was closing. I contacted Preferred Plumbing & Drain on a Tuesday and spoke with a gentleman named Josh, he said it would be no problem at all to get someone out to my condo the next day at 10am. Technician Herman showed up right on time on Wednesday and looked at the Inspection paperwork I had on what needed to be done to the water heater and was able to bring it up to code in just a couple of hours. The customer service this company had was amazing, it made a stressful time go so smoothly for me. If you want a fast and reliable company who does great work contact them, I know I will definitely be using them in the future.Posted on Yelp![]()
Edward M.1734 days agoVerified
Tony #74 to the rescue!! Leaking toilet tank, appointment kept getting pushed out and Weds night before Thanksgiving I finally got someone out after three days. Tony arrived after 6pm after a drive from Yuba City, had to make a Home Depot run to get custom parts and got the toilet tank rebuilt in the guest bath...Tony saved Thanksgiving!! Pleasure working with him! I speak Plumbing, but it was nice he detailed what needed to be done in terms a customer can understand. Great experience! Thanks again Tony #74. :)Posted on Yelp![]()
H C.1737 days agoVerified
Had a leak coming from the washing machine valves. Got a response same day and technician came out but had to come back next day due to a part he needed. No biggie. Came out on a holiday to replace valves. Nice guy and did solid work. Had a couple issues with the quote and billing but were eventually resolved. Good company that made things right. Will use again if needed.Posted on Yelp![]()
Court L.1744 days agoVerified
Tony (#74) was extremely quick to respond to my call for a clogged bath/laundry line on 11/26/21. He quickly diagnosed and repaired the problem. I will definitely recommend calling again!Posted on Yelp![]()
Michael M.1758 days agoVerified
I started a home project and got in over my head with an water leak that I couldn't isolate (snapped water supply valve). Preferred Plumbing was at my house within an hour and worked past dark, outside to stop the leak. Their plumber was knowledgeable, polite and a hard worker. I couldn't have asked for better service.Posted on Yelp![]()
Jose T.1762 days agoVerified
Had a drain problem at my business on a Saturday afternoon with water coming out of the drain and wasn't stopping. Called many places but no one was able to come out and fix it that same day but these guys really came through. They arrived at 10:00 on a Saturday night and saved the day for me. Service took a while but I'm just happy they were able to come at such late time.Posted on Yelp![]()
Heidi D.1763 days agoVerified
Raynor Ellis Was extremely attentive to the plumbing issue that I had for two weeks. He had to go out of his way to find a solution to fix the issue I had going on. He took the time out of his day to go to Home Depot twice in order to fix the situation that was not taken care of initially by my apartment complex Maintence team. He went above and beyond and I could not be more appreciative. His customer service and attention to detail exceeded any standard I have experienced. I am very thankful for him and preferred plumbing:Posted on Yelp![]()
Shivani B.1768 days agoVerified
Our main pipe line flooded due to hidden leakage in our front yard. And that time we found preferred plumbing. Quick response at midnight and representative(Zach - 05 and Tony - 74) they came and helped us and solved the problem with a great way. Shared their knowledge regarding pipe line and plumbing for a future reference. We will definitely recommend some one who needs help with plumbing.. Awesome work..Posted on Yelp![]()
Brian R.1771 days agoVerified
These guys are the best. Fixed my problem quickly, didn't charge an arm and a leg, and I will be requesting Rod as my technician everytime. It appears he knows how to fix anything, and I've worked with a lot of plumbers. I will be using preferred plumbing and drain solely as my vendor for my rental moving forward as I have gotten let down my many of the bigger Companies in the pastPosted on Yelp![]()
Jeff B.1781 days agoVerified
Our sink backed up, called first thing in the morning and by noon Rayner was here. Rayner was AWESOME, quickly assessed the issue and resolved the problem. Opted for their drain de-greaser, will see how that works out later. Overall experience, EXTREMELY happy. I highly recommend this company and Rayner. Customer service was stellar, kept me informed throughout. Really impressed, and I'm not one to give out a great review unless it is deserving. Thank you, Rayner, and the team at Preferred Plumbing and Drain. 5 Star worthy.Posted on Yelp![]()
Krystyn W.1792 days agoVerified
Today we had a faucet issue with our Bathtub! Preferred Plumbing was able to come out on Sunday and fix it without issue. Herman technician#45 serviced our faucet and fixed it up perfectly. Great customer service and reasonable prices definitely would recommend.Posted on Yelp![]()
Crystal F.1811 days agoVerified
This was my first time using Preferred Plumbing & Drain for my plumbing needs. Overall I was very pleased with the work their technician George had done. I had a 1st generation tankless water heater that was no longer supplying hot water to my home. I decided to replace the outdated tankless water heater with a standard water heater. George the technician arrived and assessed the job prior to starting and had indicated that the water heaters could be changed out. The pricing was affordable and the fact that service was rendered the same day was great!Posted on Yelp![]()
Mike O.1814 days agoVerified
Herman did a great job replacing a valve for us. He was quick, knowledgeable and courteous. Thanks.Posted on Yelp![]()
Lisa K.1815 days agoVerified
Jessie showed up within 2 hours after I called. The other company couldn't show up until the next day. Jessie was friendly and went right to work. Problem solved in just over an hour. Thank you Jessie I would definitely recommend Preferred Plumbing and DrainPosted on Yelp![]()
Chelsea F.1816 days agoVerified
Preferred Plumbing & Drain is a great and professional company. Prompt, kind, personable, and knowledgeable. He made a repeat customer out of me! He answered all my questions. Herman45 is awesome and would love to have him back for any of my plumbing needs.Posted on Yelp![]()
Deborah G.1818 days agoVerified
We just had an emergency at our house- all toilets and tubs backed up. Preffered Plumbing and Drain was out here so fast, we couldn't believe it, and it's late evening! Our technician, Herman45 was the bomb!!! He got us going again, and was such a friendly, nice guy! We have a new plumber forever, and will definitely call them again when needed!! Thank you!Posted on Yelp![]()
Alexis G.1818 days agoVerified
We just moved in & all of a sudden our toilets weren't working. After troubleshooting with our family members, we noticed that sewage was starting to back up into our showers. So we called Preferred Plumbing & Drain and they were here within an hour! Tony #74 was so personable and friendly and even showed us what he hacked out of the main line under our house (a big ball of roots!). He offered us some advice about how to take care of our home & plumbing systems and was an overall wonderful friendly presence! Definitely recommend for your any time plumbing needs!!Posted on Yelp![]()
G M.1847 days agoVerified
I came home Saturday evening to a leaking sprinkler pipe under a concrete walkway between my house and my pool where there really was not a lot of space to work. PP&D sent a plumber out first thing Sunday morning. Rod was great. He assessed and diagnosed the problem and recommended a solution. He then spent most of the day in plus 100 degree heat fixing the leak. I could tell it was a challenge but Rod was a professional and gentleman the whole time. He explained what he was doing and was super polite with us as we asked questions and discussed his work. He took care not to let debris get in my pool and to limit the mess from the work site and then pack up all his stuff when he was done. After 24 hours without water, it was a blessing to have it back. Thank you, Rod!Posted on Yelp![]()
Judith R.1848 days agoVerified
We appreciate the company for always coming by on time when we need them we had another issue with our pluming and they came out the same day to help but especially Tony #74 did a great job he went the extra mile to help us so we really appreciate him a lot thanks for getting g the probleM fix n doing all the dirty work good job team! We will definitely be calling u guys again!Posted on Yelp![]()
Kia V.1851 days agoVerified
We were dealing with a clogged main pipe near the tub. All the water from our garage and kitchen sink were overflowing into the tub Our first plumber told us we needed to replace the sewer pipe and it would cost over $15,000 dollars. We told him we needed a second opinion. We called preferred plumbing at 530 pm and they had Raymond technician #26 come at 9. Raymond called early and was on time and communicated exactly what the issue was. I asked if there were other issues he said nope and that he'll get to the bottom of it. I asked if he can check the other pipes and he showed me the residential packages they had. I went with package 2 (checked all the pipes in the house as well as cleaned and degreased) and it was well worth the money and piece of mind. Raymond worked diligently and thoroughly. He updated us when necessary and made sure all the pipes were clog free. Cannot say enough good things about Raymond and his honesty. Go with Preferred Plumbing!Posted on Yelp![]()
Holly W.1852 days agoVerified
So thankful for preferred plumbing, technican David and manager josh are amazing! I had an entire building blocked and tenants could not use their toilets. Josh pulled david off a job over an hour away at 5pm to make sure I was taken care of and didn't have to take wait overnight. David did an amazing job and resolved the issue in under an hour, while keeping in constant communication with me! Highly recommend!Posted on Yelp![]()
Jakes P.1864 days agoVerified
I had a leak in a main line at my air bnb property while I had guests there. Zack had Conner come out within an hour who assessed the situation and the next morning Zack came out, found the leak, suggested a couple a solutions and job done! Both Conner and Zack were super professional and Zack knows his stuff! They'll now be my "preferred" plumber if I get another plumbing issue with my old house!Posted on Yelp![]()
Court R.1872 days agoVerified
first off I can not begin to say how amazing this company and their hard working employees are. The gentle man who did the job at our house named Drew.... give that man a raise. He was here all day, completed the task and went above and beyond. They took my call and was out the next day. would have been same day however I was at work. Thank you guys again and will definitely be calling you later this week...and here on out.Posted on Yelp![]()
Lidia G.1875 days agoVerified
They were quick to respond and solved my water heater problem the same day I called. Very professional and explained everything clearly to me.Posted on Yelp![]()
Carlo P.1888 days agoVerified
We had a leak in the gas valve of our water heater. It's a holiday and I wasn't sure if I can get service right awa. I called Preferred Plumbing and they picked up my call at 8pm. The operator said I'll get a call back from dispatch and in 10 minutes I did. Jay was able to find me a technician who can come over. Michael did a great job fixing our gas leak. He explained to me what he was doing so I can learn about it. Preferred Plumbing saved the day!Posted on Yelp![]()
Florinda S.1888 days agoVerified
I want to give special thanks and recognition to two of the most kind and professional plumbing technicians; Herman (45) and Tony (74). How often does a person want to hug the plumber after the job was done? My morning started out as a disaster when my kitchen sink backed-up. Things got worse when it was discovered that there was a broken pipe. They remained professional as they explained every detail about the needed work and cost to my landlord. Throughout the whole experience they were friendly and courteous. He (my landlord) gave them full approval to do the work. Both technicians worked as a team and were committed to the best results. Through advice from their own boss they were also able to do a cost effective job for the maximum amount of results. They get a high ten rating. FloPosted on Yelp![]()
Francis A.1889 days agoVerified
They showed up when they said they would. Workers are friendly and have awesome attitudes. Work is professional. We had an issue with a specialty part and they resolved it at no extra cost. Have used them 4 separate times and always a job well done.Posted on Yelp![]()
Thomas C.1894 days agoVerified
Preferred Plumbing was responsive to my request and came to the appointment on time. Technician was friendly, and did a good job. I saw other reviews about this company giving a quote and at the end charged more as they "discovered more to do". I think Preferred Plumbing should do a better job estimating, or providing up front a more realistic estimate for customer to make decision, and avoid those at-the-site changes.Posted on Yelp![]()
Michelle F.1897 days agoVerified
Great employees! Great prices Very happy with their work. Michael and Alain are very professional and courteous. The fixed the problem straight away! A joy to work with!Posted on Yelp![]()
Trina S.1909 days agoVerified
Ok, so Customer Service reached out to me and was very apologetic and rectified the situation. I was very thankful and pleased at how quickly this was resolved. Thank you for following up.Posted on Yelp![]()
Sara L.1919 days agoVerified
We had them out tonight to fix the bathtub. The stopper broke and it wasn't draining. Nic went above and beyond and spent so much time making sure it was done right. He really worked super hard to get it done when it was such a challenge to get done, and get too. Definitely recommend him 100%Posted on Yelp![]()
Thomas C.1931 days agoVerified
Great response, repair, and rate!! Had break at the main line from our well to the house and had to shut down water at well and shut down pump. Called at 5 pm on Sunday evening. Had a return call in less the 15 minutes and a very professional serviceman here within the hour. Do to our pipes being an older style and size the parts needed were not stocked on his truck or anyone else's truck as he call all the other tech's to check. He told me what I could do temporarily myself to give emergency water and said he could get everything needed and be back first thing in the morning. I have heard that "first thing in the morning" story before but this man actually did come first thing this morning and had repair completed in about 30 minutes!!! He was extremely professional, honest, and knowledgeable. Costs was also very reasonable and did receive an estimate first. He showed me the problems and explained how he would fix it. Highly recommend this company!!!Posted on Yelp![]()
Denise J.1958 days agoVerified
Loved that they were responsive and showed up immediately and fixed my outside leak quickly.Posted on Yelp![]()
Elaine R.1961 days agoVerified
Thank you for your timely and reasonably priced service. Love that you are local. Howie did an amazing job on several deficiencies on our hot water heater. He also checked under the house for what we thought was a leak but it wasn't. Howie is knowledgeable and promptly analyzed the situation in an honest way. He is definitely an asset to your company. Thanks again. I will definitely recommend Preferred Plumbing & Drain to my friends and family.Posted on Yelp![]()
Julio D.1971 days agoVerified
Prefered Plumbing has been my plumber for over 25 years, amazing service. Living in a Berkeley house built in the 30's we worked on every part of the house, Dave is fantastic, best plumber I have ever met, he is by now like part of the family:-) Great company, great people, very much recommend them for any plumbing needs.Posted on Yelp![]()
Jennifer S.1973 days agoVerified
My main line backed up on Easter Sunday and Andrew was at my door in less than an hour. He was fantastic - he was very polite, thorough, made suggestions, paid attention to detail, and most importantly fixed my issue!Posted on Yelp![]()
Michael Y.1976 days agoVerified
Preferred Plumbing is lucky to have employees like Alex #14 and James #11. They were friendly, professional and very hard workers. As you can see, they both deserve the 5 stars I've given them for the great job they've done. This old house needed some digging and they took on the challenge and got the plumbing up and running.Posted on Yelp![]()
David B.1990 days agoVerified
Expert assessment, personable, knowledgeable, will use going forward, recommend without hesitation.Posted on Yelp![]()
Nikia A.1992 days agoVerified
Our water heater needed replacing and Zack done a fantastic job installing our new water heater. He showed up before our scheduled time and he was wearing his mask. Zack was very knowledgeable and answered every question that was asked of him. We have had work done from this company in the past and they have never let us down! Thank you Perferred Plumbing for another excellent job well done.Posted on Yelp![]()
Lily P.1995 days agoVerified
Highly recommended they fix our broken shower knob .. our technician Scott is good he fix our problem and his boss gave us a good deal I would call them again if we get broken plumbing in our house againPosted on Yelp![]()
Mabel M.2004 days agoVerified
Had an old Mansfield toilet that kept running and a garbage disposal all go out in the same week. Having a bathroom go out with full house with kids and a pregnant sister was stressful at first but these guys came through. I called/requested a quote on Yelp from half a dozen places and a few more that were listed in Napa but didn't travel to Vacaville. After juggling the responses I had a few people come by. Not one of them actually touched what was broken. All they said was it was an older model and it's cheaper to replace it. I mean sure they could've been right but at least go through the motion and see if it can be repaired. Honestly, I didn't get back to these guys ASAP but after the third guy tried to tell my sister that the landlord okayed a full repair and estimated a ridiculous amount, I called Preferred Plumbing right away. They're answering system was easy and friendly. They dispatched me to someone who sent someone over within 2hrs. I guess it was meant to be. Herman came on time, wore a mask, was professional, and thoroughly looked at both the toilet and the g/d. He was the only one that gave both an estimate of the rebuild and replacement. He also didn't press for unnecessary replacements like the cut off valve, which was still the old turn style knob. I broke down the estimates to my landlord and got the okay. Herman was back after a job he already had in the same day. Even after the quoted prices for parts agreed on, he still found a better option that happen to be on sale. The installation went accordingly and it feels like we didn't have a problem to begin with. I'm definitely keeping his contact info because it's difficult to find trusted contractors. Pics to come.Posted on Yelp![]()
Kristen S.2007 days agoVerified
Zach & Issac came in friendly with masks , were very helpful, efficient . They answered all my questions and concerns . I'm glad that their a 24 hour business came home back from a trip and heard a weird noise and I'm glad they were able to come out and assist me with the problem.Posted on Yelp![]()
Jennifer G.2009 days agoVerified
Professional and great customer service. I was able to make an appointment the same day that I called. The technicians responded quickly, addressed the issue and answered all of my questions. My concerns were resolved. Will be using this company from now on. Thank you.Posted on Yelp![]()
Mike R.2013 days agoVerified
Outstanding. Highly recommend. Came out on a Sunday, here for several hours until to problem was resolved, then returned the following day, worked again, to make 1000% sure the problem didn't return. A big shout out to Tech Nie.Posted on Yelp![]()
Thomas K.2019 days agoVerified
A wonderful business! The front office answered after 2 rings and then transferred the call to the Manager. I outlined the work needed and they responded with technician within 1/2 hour. Dave showed up on time and provided me with a reasonable quote. I asked when he could start and now was the answer. Dave was meticulous and very experienced. He completed the work as promised and even cleaned the stains within the cabinet. His work was neat very professional and perfect. Exceptional and beyond expectations. Thank you team. I will be using Preferred Plumbing for any plumbing and drain needs in the future. Sincerely, Tom K., ConcordPosted on Yelp![]()
Julian C.2023 days agoVerified
I was halfway through a shower valve repair and realized it was going to be a bit too much work for me. I'm glad that I got good expertise to finish off the job for me. I'm happy with the work Jon did. He was friendly, professional, and got the job done right.Posted on Yelp![]()
Robert D.2023 days agoVerified
Had a clogged main line and Preferred Plumbing had it cleared within a couple of hours after calling. Very friendly, quick service. I highly recommend them. The technician called to give me his arrival time and he was very professional and friendly.Posted on Yelp![]()
Lyza M.2028 days agoVerified
Very prompt with all our rental properties needs . I highly recommend their service and very good customer service .Posted on Yelp![]()
Orlando F.2031 days agoVerified
Got the job done. Honest and polite technician. We'll definitely call them again.Posted on Yelp![]()
Laura O.2039 days agoVerified
Will definitely use them again. 3rd time using and yes, I did run into some issues this time but the company made it right. I was quoted one price but at then end charged another. I sent email to company explaining that they should of updated me on price if it was to change. They agreed and assured me they do but for whatever reason that tech didn't and they were very apologetic. They immediately told me they would be issuing me a refund and apologized. I didn't ask for a refund but am blown away and happy they are doing it. They are a company that knows how to make things right when they go wrong. Customer service was outstanding! I am a very happy customerPosted on Yelp![]()
Lori K.2041 days agoVerified
They sent somebody out the same day to clear my mainline. The technician was very professional, polite and knowledgeable. I felt the price was also very reasonable.Posted on Yelp![]()
Ashley B.2042 days agoVerified
Zack #05 with Preferred Plumbing was absolutely AMAZING!!! He went above and beyond to take care of our plumbing issue!!! If we ever have another problem I would like for him to come back personally!!! Very efficient and knows what he's talking about!!! Great job Zack and thank you so much!!!Posted on Yelp![]()
Steven G.2047 days agoVerified
I never write reviews. Ever.. maybe once I believe, but 100% satisfied. Not only were they friendly they hand wrote a letter thanking me for choosing them. Even if the service wasn't as good and I received a hand written letter thanking me, that goes a long way. HIGHLY RECOMMEND!Posted on Yelp![]()
Carmen R.2050 days agoVerified
I was helped right away and was given an appointment and my preferred agent was available for me the same day.Posted on Yelp![]()
Jill M.2053 days agoVerified
Excellent service James was professional, neat and completed the job in less than an hour. Same day servicePosted on Yelp![]()
Tara A.2054 days agoVerified
Called today, all issues fixed today!! Great guy very professional. I will definitely use this company again.Posted on Yelp![]()
Erika T.2055 days agoVerified
Thanks Preferred Plumbing for coming out tonight. These guys were quick, friendly and super professional. Zack did an amazing job fixing up our Plumbing, so that we are comfortable tonight. These guys work quick with a great attitude. Thanks for the help when we were in emergency need!Posted on Yelp![]()
Desirae A.2057 days agoVerified
Brad came to my house on really short notice when we were having issues with our toilet flushing. He was able to identify and resolve the issue in 5 minutes! Great service and really appreciate the thoroughness!Posted on Yelp![]()
Richard J.2062 days agoVerified
Great work by Mike! On time and very good workmanship. Took great care and cleaned up after fixing a leaking toilet flange and gasket.Thanks, RichardPosted on Yelp![]()
Jorge R.2062 days agoVerified
Had to have a shower valve removed & replaced. Fortunately Zach was able to go through a back wall. Friendly, clean and efficient. Did the job right. HONEST & FAIR PRICE. Thank You Zach #48Posted on Yelp![]()
Shellie- Rae L.2074 days agoVerified
Tech arrived on time to this mixed use residential/commercial building, wore a mask, was very clean, polite, and professional. Drain was quickly cleared! We were very favorably impressed with the service experience-- especially today being a holiday. Thank you!Posted on Yelp![]()
Sabrina A.2077 days agoVerified
I called last night to get an appointment and they came this morning. Great service that was quick and they explained everything they were doing. I would call them again with future plumbing issues. I think it's always great to have a local company and I'm glad I found them.Posted on Yelp![]()
Ellery K.2084 days agoVerified
Experienced a serious and wholly unanticipated loss of hot water at a rented residence. Preferred technician was on site within just a few hours of learning of the problem. Moreover, he promptly identified the issue, resolved it and finished the hot water heater repair in a little over an hour's time. This all for a reasonable amount and by an obviously capable employee. Shout out to Preferred for a job well done! Ellery Kuhn Natomas, CaliforniaPosted on Yelp![]()
Stephanie J.2089 days agoVerified
We have been a repeat customer over the years. Their techs are efficient, willing to share concerns and ideas without being pushy. Fairly/competitive pricing, and arrive quickly after placing a service call.Posted on Yelp![]()
Jasmine C.2092 days agoVerified
Great service. They had wonderful and effective communication and quick response times. My plumber arrived early and ready to work. He quickly and effectively unclogged my kitchen sink and provided expert level advice. He even took time to answer questions about my dishwasher and wipe up any excess water off of the floor which I am extremely grateful for. It's a service I hope I don't have to encounter soon, but I know exactly who to call if it ever happens again.Posted on Yelp![]()
Moya W.2102 days agoVerified
The thought of planning in advance for a plumbing emergency never occurred to me, so when multiple drains in a bathroom started to gush forth sewage and we were in this emergency, at night, we frantically called around after Googling "emergency plumber." To be honest, we didn't choose Preferred Plumbing & Drain - they were just the first that got back to us. I don't even think we even asked the price. Thankfully we chose well. After a modest wait, Nic G (plumber #9) arrived and proceeded to check the drain outside (in the dark), and then came in - respectfully with mask on - and took pictures to document the crappy situation. Within 90 minutes, the block was freed, the pipe was rooted, and the issue was fixed and we were quite relieved. He even did some troubleshooting of a previously slow faucet. I don't know what I imagined late-night emergency plumbing would cost, but I was quite pleasantly surprised at how reasonable it was. Best hundred-ish bucks we never wanted to have to spend. Thanks Nic.Posted on Yelp![]()
David M.2110 days agoVerified
Had a clog in my main line sewer the day before Thanksgiving Day! They came out the next day on Thanksgiving and got the job done. Scott W. #23 was my tech and was great to work with. Thank you guys!Posted on Yelp![]()
Naomi V.2114 days agoVerified
Zack (tech #05) showed up on time and did a great job remounting our toilet after having new flooring installed. He had a great sense of humor and I highly recommend him. Holly (dispatcher) was also very friendly and helped coordinate this service that we needed. Thanks!Posted on Yelp![]()
Hazel Y.2123 days agoVerified
We called Preferred and Plumbing in Modesto area for an estimate. Our water heater was leaking and Cody was able to get a technician to come out within an hour. Drew arrived and diagnosed the leak, and resulted of us needing a new water heater. I was hoping it was minor, but we knew that our unit was old. Drew explained what needed to be fixed, installed, and quoted us for the work needed. Pricing was very reasonable and gave us a better quote than another company. Drew was very kind, patient, and knowledgable. He removed and installed the new heater on the same day. He worked hard and made sure all was working fine and up to code guidelines. We will definitely recommend Preferred Plumbing and Drain to friends and family. Will also be calling them for future work!! Thanks Drew, and Preferred Plumbing and Drain.Posted on Yelp![]()
Chabachi F.2129 days agoVerified
Let me tell you these folks are amazing! First off I contacted several companies on a Friday afternoon and they were the first to respond and say they could have a person out immediately! The other companies insisted even though I had no hot water they couldn't send a tech until next week! The customer service from Preferred was impeccable! Jorge was my TECH and not only was he professional but he went the extra mile to explain step by step what he was diagnosing and told me straight up what my costs would be! He explained things in a way easy to understand and provided amazing service on a Saturday! I am extremely pleased with them and will definitely call them for plumbing anytime!Posted on Yelp![]()
Peter C.2136 days agoVerified
Plumber sent out, Cuong, knew his stuff! Had to argue a little about pricing, but overall a fair deal. Will absolutely hire them again as ong as they send Cuong.Posted on Yelp![]()
Jicole M.2165 days agoVerified
Beyond excellent. Honest, efficient and quick. Every person I dealt with and the plumbers were excellent and I have high expectations. We will only use them now. After several other plumber's did not correctly fix or tell us correct information. T Got here in 30 minutes. Great people.Posted on Yelp![]()
Craig W.2181 days agoVerified
Last week we had to call PG&E because we smelled gas in our kitchen. They came out and immediately shut off the gas to the house due to the severity of the leak under the cooktop. We were desperate and completely unprepared. We reached out to Mike at Preferred Plumbing & Drain. We sent Mike some photos of the area under our cooktop and provided some additional information. After asking some of his own questions, Mike laid out where the problems might be, explained the process of trying to isolate the leak and what corrective measures might be available. Mike could tell we were very concerned and in a bit of a bind with no gas to the house. He assured us they would help get this resolved as quickly and safely as possible. Mike said he would send us one of his top guys, Jorge, and he would be out first thing the next morning. Josh called to confirm when George would arrive. Jorge was on time, and very courteous and professional. He arrived wearing a mask and wore gloves the entire time he was here, which ended up being about a day and a half. Jorge was very patient and informative. He had to jackhammer down through the foundation under the cooktop. He actually made himself a "cave" made out of plastic which kept all the dust and debris off our granite countertops and hardwood floors. It was ingenious, but I'm sure also very, very hot during this weather. At every step Jorge gave us updates of what he was finding, or not finding, and what he was doing next or looking for. I also noticed Jorge kept in close contact with Mike as they discussed the investigation as it unfolded. We view this as excellent teamwork, and a dedication to doing the best job possible for us. The leak turned out to be further up the chain than we dared to expose and fix. We asked Mike his opinion to see what are options were. Mike explained what would be needed to expose the leak, fix it and then repair the area. Weighing the cost of the repair (exposure, fix, repairing) with capping the line in the attic and replacing our gas cooktop with an induction or electric one, we decided to cap the line. This was coming down to "dollars and cents" and we were thankful to have such a knowledgeable group of people to help us work through what was best for us. Jorge quickly capped the gas line in the attic and returned the area under the cooktop to its original state. He had taken great care to get the flooring of the island out, so when he was done you could barely tell anything had been disturbed. He cleaned the area, tested everything and provided us photos of the capped gas line in the attic for our reference. Mike called us to discuss how things went and to see if we had any questions. Again, he was patient and spoke in terms that were easy enough for us to understand. We raved about Jorge. Mike, too, is to be commended. It's rare to see this level of cooperation between the person in the field and the manager. And to have the level of care, professionalism and support we received from the entire team at Preferred Plumbing & Drain. If you need any plumbing help we couldn't recommend a better company. They were timely, professional, very courteous, clean and detailed. They communicated and informed every step of the way. Our thanks to Mike, Jorge and Josh for a superb job well done!Posted on Yelp![]()
David L.2191 days agoVerified
We had a pipe under the ground burst in the yard. Turns out a set of valves/pipes were old and falling apart. Took the poor plumber 8 hours in horrible heat to replace everything with a more modern setup. He worked very hard on a very hot day and got the job done. Grateful for the job and rapid response.Posted on Yelp![]()
Kong L.2203 days agoVerified
Boon was very professional and knows how to do his job!! I'm so glad he was the chosen tech to fix my leaky faucet. He answered all the questions I had for him and got the job done in a reasonable time. He even checked our other faucet (we have 2 in the bathroom) to make sure it was good. I will definitely reach out again if I have any issues in the future.Posted on Yelp![]()
Michael F.2211 days agoVerified
Preferred Plumbing and Drain did an amazing job. My hot water heater went out and I needed something quick. The team did a great job from the person answering the phones, to scheduler, and the tech onsite. Mike told me the work he was going to do and was able to complete in about an hour. Hot water tank fixed and then Mike explained my bill and the 30'day guarantee on the work. Great job and great thanks.Posted on Yelp![]()
Paca I.2223 days agoVerified
Had a great experience with Matt, #32. Came home from a weekend out of town and had a backed up guest bathroom (toilet and bath) with about 1-2" of water on the floor. Same for the MBR. Matt came out and accessed the drain cleanout and put a snake down the pipe. He discovered a large root blocking the flow. He put another snake with a saw on it and cut out the root. It completely drained immediately. He told me to prevent future problems, go online and buy a $20 item that prevents roots from re-growing. I did that, which I just had to flush down the toilet. Easy as pie. He charged me $121. He was in and out in 30 minutes and was very personable. I was expecting to have to dig out the pipes and replace them to the tune of $5,000 - $8,000. I immediately recommended him to my wife for her business. She called him the next day and was equally pleased. What a great surprise!Posted on Yelp![]()
Candice C.2223 days agoVerified
They showed up, assessed the situation and took care of it in one day. Friendly, professional service.Posted on Yelp![]()
Michele W.2224 days agoVerified
I am a renter who needed water leaks fixed in kitchen and bath. Testing showed the presence of mold in our kitchen and I needed evidence of related water damage under the house to confirm. Michael Rivera (Tech17) showed up on day one to fix the problem areas and was thorough, professional and courteous. He spent a significant amount of time determining where the kitchen leak was and he did confirm the presence of water stains, consistent with the mold-tested area. On the second day, Michael and I had scheduled his arrival to be at 9am and by 9:30 I had not heard from him so I called. He said he was picking up some materials and would be over - about 45 minutes later than scheduled. The later time was not really an issue for me but I do think he should have called me prior to 9am to inform me of his delay (professional courtesy). Nevertheless, he was able to complete the bathroom fix in less time than he predicted and was again very courteous. There is ALWAYS room for improvement in an imperfect world, so I will recommend this plumber and company with 4.5 stars.Posted on Yelp![]()
Pov C.2226 days agoVerified
Everything was great. Didn't have any problems from beginning to end which is how I like it.Posted on Yelp![]()
Mike P.2238 days agoVerified
Outstanding service very reasonable in price highly recommend them the service man I think his name was Mike was extremely good and he knew what he was doing 30 year old plumbing and he's a young guy and he got the job done and very thankful everything works greatPosted on Yelp![]()
Tiz N.2243 days agoVerified
These guys are great. Knowledgeable, trustworthy, and reasonably priced. Both plumbers I've had out, for separate issues, were really nice people. Give Joshua a raise!Posted on Yelp![]()
G B.2245 days agoVerified
Tried to call a few other places. They all told me my water heater was too old to repair. Called these guys and they came out for a free consultation and they replaced the solenoid for a couple hundred bucks and went to home depot for the parts the same day. Works great now and saved me $1800 I would have paid on an entirely new unitPosted on Yelp![]()
Trisha M.2255 days agoVerified
My main line backed up. Preferred came after hours when everyone else was done for the day. Super happy with the tech, he was very nice and made a stressful situation way better! Thanks guys!Posted on Yelp![]()
Jerome C.2274 days agoVerified
Our problem started late on a Saturday night. Our toilet began gushing water from underneath and backing up into the shower when flushed. After spending most of Sunday morning and afternoon, trying to find a plumber to make a house call on the weekend, without forking over big $$$, seemed impossible. We were ready to give up and wait another day without use of the bathroom, when my wife found Preferred Plumbing and suggested we give them a call. I called and explained our situation to the very helpful and professional dispatcher(my apologies I forgot her name) and she said she could have someone over to see what the problem was within a few hours. I asked her how much the service call would be, and it was a 1/3 of what it would if cost elsewhere. I told her that was great and looked forward to hearing from the plumber. Within 20 minutes she called me back and said she actually had a technician in my area and would be there within the hour. After another 20 minutes, there was a knock at the door, we couldn't believe that they were that fast! Our service tech was Reggie, and after introducing himself and listening to me explain the problem, he quickly offered solutions! Reggie figured it out and had our bathroom back in working order in just under 2 hours! I would highly recommend giving them a call. Thanks again Preferred Plumbing. Sincerely the Cromwell'sPosted on Yelp![]()
Audrey C.2286 days agoVerified
Chris was the one who helped us in our apt. The sink was starting to back up and our apt maintenance called in this company. & Chris did such a great job!! I was amazed at how thorough he was. He checked every apartment surrounding (mind you we live on the 3rd floor lol sorry chris) but he checked in to make sure he wasn't creating a mess in their sinks and nothing was getting clogged there. Not only did he check once in the beginning but AGAIN at the end just to be safe. He also had a great, genuine personality. Thank you also much again, definitely would recommend this company to others!Posted on Yelp![]()
Nathan P.2335 days agoVerified
I was contacted very soon after requesting a quote and they came out the next day and performed the work in just a few hours. Would recommend!Posted on Yelp![]()
Felicia C.2337 days agoVerified
Our experience with your company was 5 stars. We are really impressed with the staff. From start to finish I felt prioritized and received excellent communication. We have gone with other plumbing companies in the past (Roto Rooters) and have had really poor experiences. We felt pricing was very fair as well. I called in and the woman who assisted me was so professional. She made scheduled our appointment and made me feel that I was in the right hands. The plumber who came out showed professionalism and was able to resolve our clogged sink. He knew exactly what to do and was very thorough to ensure our issue was 100% resolved. A big thank you to all of the staff we worked withPosted on Yelp![]()
Heather A.2370 days agoVerified
My sink started dripping out of no where so I called and they were able to get someone out at a time that worked for me even with my busy schedule. Lane came out and was very polite and knowledgeable. He didn't even mind when my dog wanted to sit next to him the whole time he worked, he pet her and went about replacing the faucet. He explained why I was having the problem, replaced the faucet and cleaned up all in a super short amount of time. I will definitely be using them again!Posted on Yelp![]()
Jan H.2374 days agoVerified
I have been more than satisfied with their work. Very professional and reasonably priced. We would NOT use anyone else !Posted on Yelp![]()
Brad T.2433 days agoVerified
I had issues with the prior owners and their practice standards.The new owners reached out to me to resolve the issue. The new owners assumed responsibility for the prior owners deficiencies. Bravo to them.Posted on Yelp![]()
Tanya M.2498 days agoVerified
I called Preffered Plumbing because I had both of my toilets backed up and needed serious help. Yandel came and fixed it! He was very knowledgeable and experienced. Very pleasant! Thank you Yandel!Posted on Yelp![]()
Ej K.2583 days agoVerified
So fortunate to have Prefered Plumbing come on a Saturday night and fix a blockage that caused raw sewage to fill our tub and shower. Sylus was focused, courteous, and professional. Thanks so much!Posted on Yelp![]()
Pamela R.2601 days agoVerified
I have had Preferred Plumbing come on 3 separate occasions to fix various plumbing issues. All 3 times they came on very short notice, all were prompt, polite, explained everything and took care of the problems quickly. I will continue to call them for any plumbing issues. And while all have been good, we especially enjoyed and appreciate Jorge, Tech # 95. We will ask for him when possible in the future. He was so sweet and helpful which is very comforting when you are in the midst of an urgent situation and need help.Posted on Yelp![]()
Chad W.2647 days agoVerified
I had a water heater installed at one of the properties I own there in North Highlands. This was the company I called, since I used them once before in the past. They did a really good job, didn't make a mess and were able to fix the problem for one of our rentals. I wouldn't hesitate to calling the company again if I needed to.Posted on Yelp![]()
Melanie J.2663 days agoVerified
Jon from Preferred Plumbing was absolutely amazing! He was so knowledgeable and explained every detail to ensure that we completely understood our plumbing issues. He worked many hours and didn't leave until the job was complete. He was very responsive to our communication and made our emergency issue a top priority. I give my highest recommendation to Preferred Plumbing and will definitely use them again in the future if needed.Posted on Yelp![]()
Jose Ma B.2666 days agoVerified
Tyler and Cyrus/Silus/Cylus. were really great, quite knowledgeable and works fast. i had a kitchen sink problem and they got to it pronto. had fun chatting with them about pipes stuff. these guys were really young and i admire young people working honestly. that's a very rare characteristic. these guys will go far. based on other reviews here with different guys. id suggest calling these two guys. kudos to the company for having them!Posted on Yelp![]()
Marquice J.2670 days agoVerified
Benjamin Williams and his partner came in to Ray Ban with a good attitude and were even kind enough to kill some roaches under our toilet while the worked on the plumbing. They were huge by the way. Thanks guys we appreciate the good work you did for usPosted on Yelp![]()
Randy P.2680 days agoVerified
My DIY shower/tub selector valve repair gone awry was quickly resolved. Although the resolution required a trip to a local plumbing supply store, the time from hello to goodbye was quite reasonable. Although my problem was not drain related, Yelp reviews were quite convincing. I found an impressive preponderance of favorable reviews. As to negatives, I am compelled to comment. One review suggesting that one should consult with public drain service first should have taken his own advice before calling Preferred Plumbing. Another doesn't specify the reason for her complaint (?).Posted on Yelp![]()
Danny H.2695 days agoVerified
The night before Easter Sunday the kitchen clogged. Kumar came and helped in under an hour in the evening. No luck with Drano. No luck with baking soda and vinegar. He was helpful and kind, courteous and prompt. We had never used this company before, and were nervous about the nature of the fix, the clog was deep. We were pleased with the service. He came quickly, and was quick to get started. He was thorough and fixed the option completely, gave advice that was helpful in the future.Posted on Yelp![]()
Sherrie S.2713 days agoVerified
These guys are amazing. From the time I call to the time that Boun showed up was about an hour. Boun quickly diagnosed the problem and repaired it. He was neat and professional. My drain is clear and I'm happy! Thank you Boun and Preferred Plumbing.Posted on Yelp![]()
Michelle H.2729 days agoVerified
Jaime Novoa and Benjamin Williams did an awesome job!! They came in got the job done throughly. Professional and personable well recommendedPosted on Yelp![]()
LaGranBlanco ..2774 days agoVerified
I had my bathroom serviced in my house by Tech 79 he did a very good job cleaning after he unclogged my bathtub. He did not complain once. GOOD SERVICE!Posted on Yelp![]()
Alyssa B.2811 days agoVerified
I'm surprised I didn't leave a review sooner. When I was living at my previous residence, I had a slow draining issue with my shower that my lazy landlord didn't care to fix, so I needed to pay for this out of my own pocket. Thankfully I found this company. They were fast, used a HUGE snake to unclog the pipes, and he did not leave until my shower was flowing like normal. I was charged a very affordable rate, and I was more than satisfied. I wish I could remember the gentleman's name who helped me, because he was fantastic.Posted on Yelp![]()
Michael T.2816 days agoVerified
We have a hot water heater installed by Preferred Plumbing at our home. The original water heater is called State brand which was broken. This is the second time hired Preferred Plumbing to install water heater. The first water heater installed at our rental was Bradford White which is working fine over a year. It is good quality water heater. Second time, our home water heater was out of order and we called Preferred Plumbing to install the Bradford White water heater. After it was installed, we heard hammer sound in the master bedroom toilet, tub and sink, and later in the guest bath room. It was very annoying as this sound was loud that woke up in the middle of the night. We called the service man to fix the problems and yet it could not be fixed. We had this problem over three months and called the company again. Another experienced tech came out and checked the water main connected to our home. Yes, he did fix the problems. We satisfied their service. We will call them for future water heater service again. They did a good job.Posted on Yelp![]()
Diane C.2817 days agoVerified
We live in a very old house and when we had a clogged drain almost at the main, we called almost every plumbing company on the Internet in our area and Preferred plumbing was the only one who had enough snake to get down to the clog where it's typically located. they were great they were quick and they took care of the problem.Posted on Yelp![]()
Richard F.2949 days agoVerified
We've had Preferred Plumbing & Drain out to the house twice and are very happy with their service. The technicians were quick to arrive, did great work and for a reasonable price. We have a bathroom project coming up and won't hesitate to call them again. Thanks!Posted on Yelp![]()
Connie K.3033 days agoVerified
I have used Preferred Plumbing on different occasions over the years for our and our kids needs and will continue to use them and refer them to my friends. They come out in a short period of time once my need was requested. They have even done work for me late up till 11:00 at night for we had no working toilets and other plumbers put me off. Their plumbers are courteous, respectful and go above and beyond my initial need to satisfy the customer. I have referred their company to my family located outside Sacramento county. I can depend on them to do it right the first time and it stays fixed, no repeat calls. I have other things for them to do. I have used them for garbage disposal replacement, toilets replaced, fixing toilets despite their age to last longer, checking my washer connection that was leaking into wall from prior owner and fixing it, Jacuzzi fix when water would only come out a few spouts and how to clean it, straighten my faucets and changing them in bathroom and shower, isolating a leak upstairs to be from older toilet not shower that other contractor thought was the problem , will use him again next week to change my kitchen faucet and reroute underneath house water main so it is easier to reach if water needs to be shut off immediately. Builder did a poor job. Too bad they don't do roofs, painting, remove wall paper, and other items on my honey do list for I would definitely use them in an instant without hesitation. I have their magnet on my refrig to call when ever I need a plumbing situation resolved. Thank you, Jason for all your help and expertise and experience. I will remember you.Posted on Yelp![]()
Mark M.3161 days agoVerified
Had a shower issue where the water would not turn off so had to shut the water to the house off. Called them at 10am and they were out to the house by 1:30pm and fixed the issue which was a faulty cartridge. Total work time was about an hour and the charge for the work and the part was $265. Possibly a bit high since the labor charge normally runs about $145 per hour but I now have the water turned back on and can run my dishwasher and a load of laundry and the family can take a shower tonight without having to turn off and on the main water line. Debated whether to drop them to 3.5 stars since initially, the company said it would call me in 30 minutes but I had to call back at 11:00 to find out if they could come out today. Also, no mention about a warranty although I've used them in the past and had not had to call them back out.Posted on Yelp![]()
Stephan M.3359 days agoVerified
This company helped us out in a bind when we had our main sewer line plugged up in our house. They were reasonable and thorough. I'd use them agaim.Posted on Yelp![]()
Aundrea M.3371 days agoVerified
I called Preferred and they sent out two very knowledgeable plumbers quick that fixed our issue in less than 30 mins!! I was very impressed! I will definitely be using them againPosted on Yelp![]()
Michelle W.3512 days agoVerified
This company has its ups and downs, I scheduled and was told I would have a plumber at my house at 4pm, appointment ended up being the next morning, I was called again and told I was going to have to be delayed again until 1pm, I asked to speak with a manager and was transferred to Nathan, he is absolutely fantastic and is 3 out of the 4 stars, he was very knowledgeable and gave me estimate over the phone and even offered my discount for frustration, I had a plumber to be within an hour, mike was very fast and really funny, besides being rescheduled twice, this was overall not a bad experience and would definitely use them again, super cheap compared to a lot of other company's too!Posted on Yelp![]()
Roy M.3548 days agoVerified
I had kitchen drain plugged up during Thanksgiving. Called Preferred the next day. They were very professional on the phone. I got a rate quote set up an appointment-_within two hours Brandon showed up. He was very professional and courteous. Took his time and got the job done...drain unplugged at about 25 feet into the pipe. They also have a 30 day warranty - no charge if the drain should plug up within that time frame. 4 stars instead of 5 because I was given different quotes from different people, and I was also told all of their people are plumbers...which they are not. They are plumber's trainee technicians...which in this case I did not mind. I did not like the fact that I was not told the entire truth on the phone.Posted on Yelp![]()
irina i.3586 days agoVerified
Wow, great company! Called them late in the evening and asked for a plumber for a morning appt, no problem, they had a tech (Tom) there first thing in the morning. Tom was absolutely awesome, really analyzed the problem, explained what he was doing, and gave me great feedback. He was also very polite and nice. This will be my go to plumber for the future for sure! Highly recommend them.Posted on Yelp![]()
James H.3629 days agoVerified
We needed help installing a new faucet in our kitchen sink. After calling Preferred Plumbing, a plumber was dispatched to our home within a hour-and-a-half after our call for help. The plumber Eric, and an intern who accompanying him, was friendly, was experienced and knowledgeable. He completed the job in just 30 minutes and the new faucet is up and running.Posted on Yelp![]()
Lisa S.3698 days agoVerified
Noticed a problem after everyone was closed ( of course ), so I called Preferred because their ad said 24 hrs. Unfortunately for my case, someone was not available for the problem I was having. However, I did have appoint first thing in the morning. The office called to confirm the situation and the guy arrived on time. The repairman did indicate it is still under warranty so he called the company and ordered the part for us. Took one day to receive. After the repair of the pilot light assemble for our hot water heater, we still noticed a strong had smell. We then called the office back and they were able to get me an appointment same day after work!! The ladies are very nice and communicative with the customers.Posted on Yelp![]()
Betty Q.3749 days agoVerified
We use them in our business for all our plumbing issues. They get here quickly provide an estimate and get the job done.Posted on Yelp![]()
Kelli D.3760 days agoVerified
Trying to do a project myself we bent the front main water line normally I use American water works owner Sean Cunningham but he was really tide up so he recommended this company... They came out on time provided an estimate...during the job it was a couple glitches and the job too longer but he stayed until the job was complete and didn't go up on the price. After the job he did a pipe inspection throughout the house I found out my kitchen drain was linking...next day I called my home warranty I was able to get that fix as well..good job and thank you for staying true to the estimate.Posted on Yelp![]()
Ramona R.4058 days agoVerified
Regarding my review dated 7/16 i have to say I'm more than pleased to report that they have credited my credit card the full amount of the charges. I don't think they really had to do this but, by doing so, they've showed that they are reputable and a company that can be counted on to do the right thing. Kudos to their Service Manager who is responsible for this unexpected outcome.Posted on Yelp![]()
S C.4110 days agoVerified
Tech 07 came out today and took care of my toilet supply line . Awesome service and affordable Thanks.Posted on Yelp![]()
Victor K.4120 days agoVerified
They came to give estimate. The prices was a bit high but the job was done without a hitch.Posted on Yelp![]()
Jimmy B.4171 days agoVerified
Came home from a trip out of state and my sink was backed up with water at 9pm at night. Called several other companies who said they would call me back to fix it, but none returned the call. Preferred Plumbing was a class act from the first phone call to them and from their dispatch person. The tech Domingo who came out was awesome, he did a fantastic job late at night and I would use them again.Posted on Yelp![]()
Ashley M.4188 days agoVerified
Gerry really knows his stuff. He came out for what we though was a slab leak. Turned out it was in the joint where the wall and slab meet. He ended up doing the repair for less than half the cost he quoted. The repair in the wall was done right the first time. Thanks Preferred!Posted on Yelp![]()
L H.4200 days agoVerified
I am not sure which office my call went through, as I don't have the number in front of me but am thinking this one is closest to me. I called after looking on the internet (they have an 800 number). I also had a mailer I had saved that came with a magnet. I have been using this company for about 15 years. It was Drain Patrol when i first used it. The staff have always been respectful and neat and if they are running late because the job before mine is running over a bit, they have called me. My latest service needed was for a leaking faucet and old lines under the sink. I called about 9:30am and spoke with Alison. She asked for all the needed information and said she would check the schedule and call back 10 minutes which she did. She let me know someone would arrive between 11am and noon. Brandon arrived at 11am. We discussed what needed attention and he took care of everything and answered all my questions and gave me the estimate. Once I okayed everything, he went out and chose a new faucet. He sent a picture of it to my cell so I could approve. He came back and installed it and the new lines. Anyone who has looked at my other reviews knows I rarely give 5 stars (I had a separate Yelp account for work which helps me keep track of the catering). The final cost was very reasonable for what was done (my friend wanted to know how it went and he said the price was good, too). I could not be more satisfied with the way things went with the repair. I never thought I'd ever want to put 5 stars for a contractor, but there you go! Note - there are coupons on the website and sometimes they run unposted specials as well.Posted on Yelp![]()
Gayle M.4215 days agoVerified
We had to have a water heater replaced (and brought up to code) in our 1923 home. The first plumbing company that we contacted came out to do an estimate, but "no showed" on us twice for appointments to actually perform the work (wasting two days unnecessarily off from work). We then called a second company and were told that it would cost almost $4,000.00 to replace our water heater (more than three times as much as the original estimate we received). We then called Preferred Plumbing. Firstly, they quoted us essentially the same amount as the first company did. Secondly, our appointment to get the estimate as well as our appointment to have the work performed were both "after hours" (e.g.,in the evening)...meaning neither of us had to stay home from work to wait around. Brandon (#56) is who did both the estimate and the work. He was prompt, courteous, tidy, personable and got the job done as quickly as one could. He did not complain about the complications/hassle factors - of which there were many (having to go into the basement to do the job, the very steep stairs, low ceiling, having to empty the old tank in bucket-fulls, etc.).There is no extra charge for "after hour" estimates or service. The estimates are free whether you have them do the work or not. The office staff were courteous and efficient. We were called to be kept appraised of when the technician would arrive. Actually, we had a specific appointment time (versus a window of time) for the actual repair job. The entire experience was excellent. We subsequently had Brandon out to do another (unrelated) plumbing repair and once again, he was prompt, courteous, tidy and got the repair done quickly and effectively! We had absolutely nothing but positive experiences with this company. I do note that others have had less favorable experiences. All I can say is, ask for Brandon (or one of the other technicians who have received a positive review). You can specify who you want to come out!Posted on Yelp![]()
Joe C.4399 days agoVerified
Great work. Ask for Boun. Very courteous and respectful. Great pricing. The go to plumbers in this area.Posted on Yelp![]()
Christine T.4463 days agoVerified
I called Preferred Plumbing to see if they could retrieve my elderly mom's lower dentures from the toilet. They had to break the toilet to check if they were stuck up in there so I had to have them install a new toilet. (Well worth it, considering new denture would close approx. $2,500.00) I asked them to install an Eljer like the one she but they were not able to locate one locally so I asked them to install a name brand, good quality toilet similar to the one she had. They installed a Kohler, however it was much lower than the one she had and it did not have a self-closing toilet seat like to the she had. I spoke to a supervisor and he said they wanted us to be happy with it. They installed another toilet (Kohler also, but comfort height like she had) and a self closing toilet seat. I was very impressed with their quick and professional services and would highly recommend them. There aren't many businesses around anymore that aim to please like they do!Posted on Yelp![]()
Kat F.4671 days agoVerified
Professional, nice and very informative. Expensive but about the same price as everybody else, they do offer a discount so actually I saved about 40 bucks. I would recommend them, they are honest. Go to there website and download the coupon.
Our team of licensed plumbers in Loomis (License #856944/848878) is known for fixing all plumbing issues quickly and making sure that the repairs are long-lasting. You might need our plumbing inspection Loomis or plumbing repairs Loomis if you frequently notice these signs – Slow or clogged drains, Leaking faucets or pipes, Low water pressure and more
In times like these, Preferred Plumbing & Drain, the top plumbing company in Loomis, will help you out by fixing all your plumbing problems, no matter how big or small. All you have to do is just call us and sit back and relax. We’ll reach at your place within 60 minutes or less.
At Preferred Plumbing & Drain, we provide a wide range of affordable plumbing Loomis for both residential and commercial properties. Whether you need to get something fixed or replaced, our team of local plumbers in Loomis is here to help.
We provide expert water heater services, which include repairs, replacements, and new installations. So if your water heater is causing any problems like not providing hot water, not turning on, or making weird noises, our team will be there to get it fixed so that you can enjoy.
Don’t miss our Special Offer: 20% off labor + free estimate on water heater installation/replacement. This offer is also available for our water line replacement
whole house repiping, bathroom remodeling, and kitchen plumbing remodel services.
Drain and Sewer Services
Clogs and backups are some of the most common issues with shower drains and also kitchen sinks, and these issues often happen due to hair or grease stuck inside the pipes.
Our drain plumber Loomis provides sewer line cleaning and repair with 15% OFF, trenchless sewer replacement with 25% OFF, hydro jetting starting at $500, and sewer camera inspections starting at $350.
Our team of residential plumbers in Loomis is a pro in dealing with all types of home plumbing issues. We can take care of leaky faucets and burst pipes to make sure your plumbing system is back up and running smoothly. Many common plumbing repairs, including leaking faucet/tap repair, kitchen sink drain unclogging, basic water pressure fix, garbage disposal repair, and minor pipe leak repair, start at just $180. You also get bathroom drain unclogging and toilet repair at just $150. Take a look at our other basic plumbing services in Loomis –
The #1 Loomis Plumbing & Drain Company for Everyday Plumbing Jobs
Any Plumbing Service
Serving All of Greater
Sacramento,East Bay,South Bay and
Central Valley For More Than 10 Years
Present at the time of service.One
coupon per visit.Not good with other
offers or discounts.

Any Drain
Cleaning Service
Serving All of Greater
Sacramento,East Bay,South Bay and
Central Valley For More Than 10 Years
Present at the time of service.One
coupon per visit.Not good with other
offers or discounts.

Earn Your Trust
Plumbing Tune Up
Serving All of Greater
Sacramento,East Bay,South Bay and
Central Valley For More Than 10 Years
Present at the time of service.One
coupon per visit.Not good with other
offers or discounts.
| Service | Special Offer / Pricing |
|---|---|
| Backflow Services | Starting at ONLY $180 |
| Septic Tank Services & Repair | FREE Estimate |
| Sewer Backup/Blockage | Starting at $150 + 20% OFF |
| Slab Leak Detection & Repair | Starting at $350 & 10% OFF |
| Gas Line Repair / Repiping | FREE Estimate + 15% OFF Labor |
Are you looking for reliable plumbing services in Loomis but not sure who to trust? Our highly skilled local plumbers in Loomis at Preferred Plumbing & Drain can handle all your plumbing repairs with accuracy and care and complete the task on time.
In addition, we provide replacement and installation services, which are backed by our guaranteed satisfaction.
Our vice-president Bryan Graves, who has a combined experience of 30+ years working in the plumbing industry, keeps the team motivated and performs the best.
You can count on Preferred Plumbing & Drain to be there to fix your plumbing issues when you need it the most. Being the best plumbing company in Loomis with an A+-rating by the BBB, we guarantee quality plumbing repairs and 100 % client satisfaction. So don’t stress out when you have any plumbing issues. Just pick up your phone and give us a call at (916) 485 – 5100 to schedule your plumbing service in Loomis today!
For minor visible leaks, like under a sink or behind a toilet, our starting price is around $180. For hidden leaks inside walls or under a slab, we provide a detailed upfront estimate before any work starts. At Preferred Plumbing & Drain, slab leak detection starts at $350, and we offer 10% off on slab leak repairs.
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